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Dacula, United States
Medlem siden 9. juni 2013
Contact Center Assistant Manager Company NameFirst Data Corporation Dates Employed June 2013 – Feb 2016 LocationMarietta, Georgia • I was responsible for providing quality and efficient customer service to clients through the daily management of a team of 100+ employees across multiple sites including hiring, motivating, recognizing, coaching, counseling, training and problem solving. • Additionally, responsible for assisting managers with development, implementation of staffing, training, scheduling, and reward/recognition programs. • Oversaw projects and supervised the day-to-day operations of my contact center.
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