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Marketing HeadSep 2019
Leveraging my passion in marketing to boost client success with the aid of digital media. With a vision & constant belief in the power of digital media, I look forward to create infinite possibilities for brand expansion and unleash brand potential. Whether it’s searching for a breakthrough insight, market-entry strategy, making quantum leaps in your brand presence, or creating content that forges a deeper connection with your brand, I can do it all!
Head of OperationsAug 2018
Setup the entire operations for the Delhi NCR region in collaboration with the management from ground zero level. With overall authority headed the business development, sales & marketing and training functionalities. Expanded the operations, built a strong network of top-level writers and positioned the brand to the top 3 across the region in 6 months time.
AdvisorAug 2017 - Jul 2018 (11 months)
In Barclays, I was involved in continuously interacting with customers to make sure that areas of concerns are resolved and ensuring improved service levels. I've been successful in resolving majority of product or service complaints at FPOC by analyzing root causes and providing world-class solutions
Associate Senior ExecutiveJun 2015 - May 2017 (1 year)
With InfoEdge, I was involved in handling key accounts for content writing operations. I delved into the client's experience and built powerful content. I benchmarked writing standards through content specific initiatives. With continuous change & improvements, I met demands of all customers and resolved escalations for C-suite executives.