Md A.

Offering advanced skills and Record of consistent, High-Quality Performance in Systems / Network Installation, Configuration, Upgraded, Migration, and Problem Resolution Activities. Maintaining the database and customer support. Quality-focused IT professional with A+ (Computer Hardware Engineering) certification Course, Programming on VB & Oracle, Web page Designing plus 3+ years of experience as system technician and software/Hardware support specialist. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Comfortable operating in a wide range of platforms and environments. Effective communicator; able to explain complex process in easy to understand term for end of users. Skilled in protective Identification and resolution of critical Systems / Network issues. CORE COMPETENCIES: TECHNOLOGY SUMMARY : SOFTWARE: Windows 3x/9x/NT/2000/xp,Linux, Microsoft Office 97/2000/XP Pro, WinFaxPro, Norton Anti Virus, MacFee Anti Virus, GHOST, Drive Copy, Remote Desktop, NetMeeting, Remotely Anywhere HARDWARE: IBM compatible PCs, workstations, Ethernet & Token Ring Protocols, Mother Boards, Video & Sound Cards, Monitors, CD-ROM Drivers, Memory Chips, IDE/EIDE/SCSI Hard Drives & other devices, SCSI Controller Cards, Tape Backup Drives, optical Drivers, Scanners, Printers Network: MS Windows 95 workstation,win 2000 server & advanced server, XP networking, TCP/IP, ThinNet, wiring. Upgrades, Installations and Configurations. Web Programs: Well-versed in HTML, DHTML, JavaScript and VB Script. EDUCATION : MBA (MIS) International Islamic University Chittagong Dhaka Campus, BSc in Computer Science Banglalore University, India . MCP Certified Professional in 2007. TRAINING: Department Institution Grade. A+ Computer Hardware Engg.Certification Rooman Institute of Technology. India. A+ Webpage Designing. Balaji Institute of Information & Technology. India. A Programming with VB & Oracle. IGI (USA). India A Networking Professional Systech (Bangladesh) A Linux ACT (Bangladesh) A PROFESSIONAL EXPERIENCE R-PAC (BANGLADESH) LTD. Subsidiary of r-pac International Holding Company USA. SW(I)-4,25, Ggulshan Avenue 4th Floor, Gulshan – 1. Dhaka – 1212. (Mar 2006 - Present) IT Manager, Key Contributions: • Manage day-to-day computer support and networking problems within the computer lab • Database maintenance & Install and configure workstations. • Install various software applications on Windows workstations such as MS Office, Netscape, Dial-Up Networking • Troubleshoot LAN problems such as wiring and software clients • Assist in maintaining the company web page through out the world. • Responsible for implementation of all High-Tech equipment for office needs it related functions. • Manage the ERP system of the company. • Database Maintenance. BANGLADESH OVERSEAS ENTERPRISE (1 Nov 2003 – 28 Feb 2006) System Engineer: Key Contributions: Managed broad range of installation, upgrade, roll-out, and troubleshooting projects for windows-based networks, with focus on computer/network systems running boe proprietary customer billing software within Eastern Marble Industry. In addition to technology solutions/support activities, prepared payroll data for processing and covered all employee vacations/absences to maintain smooth-running operation. _____________