Alfred James S.

Dear Sir/Mam, This letter is to express my interest in your job posting for Customer Support Agent. I have a Bachelor’s degree in Information Technology, and had worked in a Call Center industry for 8 years and have been doing freelancing for four years now. I worked with 5 Property Management companies in the past and really enjoyed the job. I enjoy being challenged and working on projects that require me to work outside my comfort and knowledge set and development techniques that are important to me and the success of your organization. My experiences are working phone inbound and outbound, email and chat support, moderation, data entry, lead generation, appointment setting, sales, billing inquiry, technical support and pre and post online ordering that includes tracking shipments, booking and reservations and product research. I can easily adapt and understand any tool your company is using, providing top-notch service with honesty and integrity. I hope you consider me to be a part of your team. Thanks, Alfred James Sadueste