Erika P.

I have been working as a professional Customer service representative for 6 years from different well-acclaimed contact centers. I started from being a regular agent and was promoted to different positions such as a subject matter expert and junior team leader. I am a hardworking, and persistent person. I am well skilled at solving customers’ concerns and providing them a 100% satisfaction. When it comes to working, I always make sure that I am on track with all my tasks by putting them on my to-do list. I’m very stringent when it comes to deadlines, turning them over ahead of time without compromising the quality would be my biggest goal. I am very keen to utilize my passion for excellent customer service in providing the best possible experience for clients. Based on the qualifications that you’re looking for in a candidate, you’re looking for someone who would have effective administrative skills, and with my experience working with different contact centers, I have a strong work ethic, I am certain that the skills I have developed in my previous work experience, including my strategy in dealing with high levels of people, organizational ability, and my experience in working a diverse team will readily transfer into success in this job. With all these, I know that I will be a great addition and asset to your company and to your business, I will not just be your usual Virtual Assistant but also a committed partner of your business.