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President/Senior Travel AgentAug 2010 - Aug 2011 (1 year)
Elected President of Cruise Headquarters, Inc. responsible for all business and corporate duties.\n\nResponsible for FIT and group client travel; Luxury Travel Specialist. \n\nAs Senior Travel Agent developed cruise, air and land tours; designed custom itineraries Point to Point.\n \nUtilized multiline telephone and vendor websites to book repeat/referred and future clients with multiple vendors.\n\nWorking knowledge of many databases including Cruise Ware, Amadeus.\n\nMaintained company website.
Office/ReceptionistMay 2010 - Jul 2010 (2 months)
Responsible for clerical office duties while working part-time with the Chemeketa Community College Santiam Campus EMS Department.\n\nTyping and word-processing for all EMS student ongoing charts of work.\n\nOperating all office equipment including computer (MS Windows 7) NT.\n\nTesting facilitator, grading of student work.\n\n\n
Office Manager/Senior Travel AdviserMar 2006 - Aug 2010 (4 years)
Responsible for FIT and group client travel; Luxury Travel Specialist. \n\nSupervised several travel agents, both in-house and work-from-home.\n\nDeveloped cruise, air and land tours; designed custom itineraries Point to Point. \n\nUtilized multi-line telephone and vendor websites to book past/present/future clients with multiple vendors.\n\nWorking knowledge of many databases including Cruise Ware, Amadeus and many different vendor booking engines. \n\nMaintained company website; adept in Internet research
Design sales/PartnerFeb 2000 - Feb 2006 (6 years)
Responsible for creative, promotional item design utilizing Corel Design and Publishing Suite; Print Shop12; Tile-Maker; MS Word and Publisher.\n\nDeveloped and ensured business to business (B2B)relationships; business\nto customer service protocols and marketing and public relations.\n\nProvided exemplary one-on-one customer service.\n\nAccount originator and sales manager.\n\nPromotional ideas facilitator, product designer.\n\nCreated telephone, web-based, walk-in database. \n\nEvents coordinator, vendor.
Office Adm/Visual Arts1969 - 1971 (2 years)
Luxury, Cruise, Tour, Destination Master Specialist (2006)Travel University Online
Certified via Travel University Online for myriad Master Specialist Certifications in such categories as: Master Luxury Travel Specialist Level 2; Cruise Master Specialist with all major and smaller luxury cruise lines; Tour Master Specialist and Certified Destination Master Specialist in Destination worldwide.
Master Certified DP/WP Specialist (1977)NBI DP/WP School
80 plus hours of instruction and hands-on work with data processing and word processing actual application.
Just some small examples of writing across many genres under deadline.