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Custom Project Jan 12 2013 13:18:19
“Completed as requested.”ericmartino 4 år siden
Virtual AssistantJun 2011 - Sep 2016 (5 years)
Maintained website, answered customer questions, arranged appointments, recruited new staff via email campaign, updated all social media,
Virtual AssistantMar 2008 - Feb 2017 (8 years)
Updated the website, wrote articles and posted articles on their blog, answered all the emails, processed customer's credit card payments, followed up with customers,
Virtual Assistant / ManagerApr 2003 - Sep 2011 (8 years)
I managed a Virtual Sales team. Communicated with sales team each day, each member was located all over the world. I helped train new members, dealt with disputes from customers as well as conflicts within the team, kept records of the sales at the end of each day, analyzed the sales indicators and reported back to the head office.
Bachelor of Arts1991 - 1994 (3 years)
Diploma / Certificate in Developmental Services Worker1988 - 1990 (2 years)
Diploma / Certificate in Business Management2003 - 2004 (1 year)
Certificate in Business Leadership (2014)Asper School of Business
This was a 6 month program that taught business professionals how to be leaders in their fields. Leadership styles, professional development, team organization, discipline and success management.
Internet Marketing (2015)Redriver College
6 month casual program on all aspects of internet marketing, how to do use key word research, SEO, website optimization, all aspects in the changing market of marketing on social media. etc.
US English Level 183%
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