IT Solution Technician
solve computer hardware and software, printing, installation, word processing, email and operating systems issues.
Providing technical support across the company (this may be in person or over the phone)
Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
Installed workstations, servers, network equipment.
Used remote software to solve and troubleshoot issues when applicable.
familiar with Microsoft ,Google services
A simple, free ticket system can be set up to receive customer requests and create a database