Profile image of Jagannathpatra90
@Jagannathpatra90
Flag of India Bhubaneswar, India
Member since August, 2017
1 Anbefalinger

Jagan

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Data enthusiast. Loving to utilize the power of data to provide organizations with effective problem solutions and assist with decision making. My skill set is wide and multi-disciplinary, with focus on the following: Any type of Data Entry EXCEL/CSV Data Entry VBA/Macro coding Search the Web for Something Adobe e.g. Photoshop, Lightroom
$4 USD/t
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Portfolio

Seneste bedømmelser

  • image of dame9 Project 15027249 has been deleted $20.00 USD

    “he is really a honest and nice person, i believe for him his customer first he can do so hard work for satisfy there customer/cilnet need, must hire him. just once atlist”

Erfaring

Incident Manager

May 2017

Incident Management

Configuration Manager

Aug 2015 - Aug 2016 (1 year)

• PowerPoint presentations, Metrics for Weekly & Monthly Process Review/DSR with client’s IT representatives, Automation of manual tasks, Mainly through Access and Excel. • Managing Process Workflows, Documentations/Business Excellence Audits, MIS reporting, and Implementation of SDLC for the process improvements.

Senior Analyst Configuration Management

Aug 2013 - Aug 2015 (2 years)

Senior Analyst – • Good project management skills, including ability to set schedule of deliverables and track and ensure delivery. • Admirable communication and interpersonal skills in a multi-cultural environment. • Creating / maintaining procedures & work instructions with GIS standards. • Performing the Weekly and Monthly data reviews on the various forms of database and preparing the plan for their rectification. • Updating, creating, uploading assets in the database.

Configuration & MIS Coordinator

Jan 2011 - Aug 2013 (2 years)

As a: Configuration Coordinator- • Serve as a point of contact between team, management and clients in a multi-client focused environment. • Ensuring that information held in CMDB is accurate via weekly audit. • Performing configuration audits by referring discovery tool data. • Generating and communicating the Configuration Audit reports as per the scheduled CMDB Audit plan. • Co-ordination with Vendor & Procurement team to achieve results as per the SLA’s defined.

Technical Support Coordinator

Nov 2009 - Dec 2010 (1 year)

Job Profile: As a Technical Support Coordinator KRA included sorting out resolutions/ solutions of the users on live calls, assigning the call tickets to the respective teams on HP tool, working on mails, making the reports like: Incident Analysis Report, CIO Report, Service Desk Performance Report, Engineers Performance Report, SLA Report, Quarterly Meet Report, Ops Review Report and Antivirus Report.

Uddannelse

Bachelor in Arts

2004 - 2007 (3 years)

Certificeringer

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  • Numeracy 1
    83%
  • US English Level 1
    80%

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