Profilbillede af IndiraY
@IndiraY
Flag for Philippines Himamaylan City, Philippines
Medlem siden 30. april 2018
0 Anbefalinger

IndiraY

Online Offline
I have been working since 2009 as a Customer Service Representative in one of the most reputable telecommunications company. I can always achieve productivity standards and goals while maintaining the highest level of Customer Service. I am an exemplary worker. I am a quality virtual assistant, flexible and can work under pressure. I am knowledgeable with all kinds of data entry. I can be a part of your business growth and its success. I am experienced, proved and a fast learner.
$10 USD/hr
0 anmeldelser
0.0
  • N/AJobs udført
  • N/AIndenfor Budget
  • N/ATil Tiden
  • 50%Genansættelsesfrekvens

Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Real Estate Cold Caller

May 2018 - Jun 2019 (1 year)

- Calling cold leads leading to the establishment of appointments to view or list properties for sale -Initially, I read from prepared script, then designed my own script which incorporated guidelines associated with the various regulations of Real Estate Industry -Check voice-mails and make follow up calls

Virtual Assistant

Dec 2017 - Mar 2018 (3 months)

- update online store website with the latest stock information -check inventory to ensure that you always have the right amount of it available to your customers -quickly respond to customer queries via different channels (email, phone, live chat, ) -performed other administrative tasks with manager

Customer Service and Sales Representative

Sep 2016 - Jan 2017 (4 months)

- Accurately processes customers’ orders via Catalog . -Upgrade service and offer additional offer packages or options. -Assist customer in getting a credit line -Transfer calls to the appropriate department when needed

Sales and Customer Service Associate

Aug 2009 - Sep 2016 (7 years)

-Answer customer telephone calls regarding existing accounts -Make requested policy and account changes -Responds to questions and concern about services and escalate it appropriately. -Counsel customers for options and coverage -Upgrade service and offer additional offer packages or options -Consistently improve customer satisfaction through expert resolution of conflicts

Uddannelse

Bachelor of Elementary Education

2003 - 2008 (5 years)

Verifikationer

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