Profile image of HimanshuArora80
Flag of India Calcutta, India
Member since 11. juli 2012
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I am Microsoft Certified Profession & Microsoft Certified Technology Specialist with expertise in Windows Administration and over 7 years of experience in the IT Industry. I have successfully completed the below mentioned Certifications: MCP: 70-270 - Installing, Configuring, and Administering Windows XP Professional MCTS: 70-620 - Windows Vista, Configuration 70-401 - System Center Configuration Manager 2007 70-640: Windows Server 2008 Active directory, configuring Provided first and Second line of support for the following: Support for Windows 98, Me, XP, 2000 & 2003, Vista Other IT Products. Support for HP Printers, Scanners, Copier, Fax Software support Norton Antivirus, McAfee and Nero. Support for Routers like Linksys, Net gear and Dlink. Installation & Configuration of Desktops, Laptops, Notebooks, Tablet PC & Network printer configuration. Connecting to the client's computer via HP's Remote Admin tool and resolving the issues. Supported LDMS 8.8, installing packaged application via application packages. Knowledge of Active Directory, Windows 2003 and Marimba Server Sound Knowledge of Desktop Deployment and procedures involved in the same. Currently working as a Technical Lead for Application Support
$3 USD/t
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Technical Support Representative

Nov 2004 - Feb 2005 (3 months)

Level 1 -Dell Portables IT company -Support on Networking, Windows OS troubleshooting like Windows XP, 2000 and process related follow up calls. -Hardware and software Technical Support & Troubleshooting for Dell Portables. -Key technical interface to Quick Fix Engineering (QFE) and Development for resolution of high impact or pervasive issues affecting their corporate clients. Customer satisfaction Survey analysis. -Hands-on experience of Dell Knowledge base. -Well versed with Dell policies of E



2002 - 2004 (2 years)


NET- LS (2004)


The certificate was awarded by the University Grant Commission, Council of Scientific and Industrial Research I am now eligible to teach any Life Sciences in any college across India.





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