Profilbillede af HimanshuArora80
@HimanshuArora80
Flag for India Calcutta, India
Member since 11. juli 2012
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HimanshuArora80

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I am Microsoft Certified Profession & Microsoft Certified Technology Specialist with expertise in Windows Administration and over 7 years of experience in the IT Industry. I have successfully completed the below mentioned Certifications: MCP: 70-270 - Installing, Configuring, and Administering Windows XP Professional MCTS: 70-620 - Windows Vista, Configuration 70-401 - System Center Configuration Manager 2007 70-640: Windows Server 2008 Active directory, configuring Provided first and Second line of support for the following: Support for Windows 98, Me, XP, 2000 & 2003, Vista Other IT Products. Support for HP Printers, Scanners, Copier, Fax Software support Norton Antivirus, McAfee and Nero. Support for Routers like Linksys, Net gear and Dlink. Installation & Configuration of Desktops, Laptops, Notebooks, Tablet PC & Network printer configuration. Connecting to the client's computer via HP's Remote Admin tool and resolving the issues. Supported LDMS 8.8, installing packaged application via [url removed, login to view] application packages. Knowledge of Active Directory, Windows 2003 and Marimba Server Sound Knowledge of Desktop Deployment and procedures involved in the same. Currently working as a Technical Lead for Application Support
$3 USD/t
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Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Technical Support Representative

Nov 2004 - Feb 2005 (3 months)

Level 1 -Dell Portables IT company -Support on Networking, Windows OS troubleshooting like Windows XP, 2000 and process related follow up calls. -Hardware and software Technical Support & Troubleshooting for Dell Portables. -Key technical interface to Quick Fix Engineering (QFE) and Development for resolution of high impact or pervasive issues affecting their corporate clients. Customer satisfaction Survey analysis. -Hands-on experience of Dell Knowledge base. -Well versed with Dell policies of E

Uddannelse

M.Sc

2002 - 2004 (2 years)

Qualifications

NET- LS (2004)

UGC- CSIR

The certificate was awarded by the University Grant Commission, Council of Scientific and Industrial Research I am now eligible to teach any Life Sciences in any college across India.

Publikationer

None

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