Profilbillede af EVEPANES
Flag for Philippines Bacolod City, Philippines
Medlem siden 23. maj 2019
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I am new in this homebase field but have been in the BPO industry since 2006.I was with an American acct for 3 years and 7 years with an Australian [login to view URL] main position is Case Manager handling pre TIO complaints.I do handle customer issue carefully going extra mile to ensure everything is covered and customer is satisfied with the long term resolution [login to view URL] complaint calls takes a lot of patience,understanding and be able to feel your customer's [login to view URL] when you put yourselves in their shoes would you be able to know the situation,identify root cause and be able to apply appropriate resolution to resolve [login to view URL] willing to undergo training if I need to if that is what is required of me by my client but i can guarantee that I can manage the task effectively ,be able to accomplish it in a timely manner and get my client's thumbs up
$5 USD/hr
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