Profilbillede af DanielTroncoso94
@DanielTroncoso94
Flag for Dominican Republic Santo Domingo, Dominican Republic
Medlem siden 21. maj 2019
0 Anbefalinger

DanielTroncoso94

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* More than 6 years of experience * Excellent communication skills * Fluent English and Spanish * Sales experience *Tech support experience * Excellent organization skills * Virtual Assitant I realize that customers are the most important part of building a business, and keeping customers satisfied can lead to sustaining loyal customers. My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am a focused person, and I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work. My background and proven commitment to creating strong customer relationships make me an ideal candidate for your project!
$8 USD/hr
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0.0
  • N/AJobs udført
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Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Sales agent

Mar 2018 - Jan 2019 (10 months)

On this campaign, I developed a strong sense of sales and how to direct the consumer into closing a sale. I further developed my tone, pace, and control of the call making me very comfortable on the phone and also the customer.

Technical support/ customer service

Dec 2016 - Nov 2017 (11 months)

Solving technical problems while providing customer satisfaction and providing information and education for customers.

Customer care

Jun 2015 - Aug 2016 (1 year)

On this campaign, I learned to develop a deep sense of empathy when call handling, every customer deserved a unique treatment for themselves. On the year that I worked as a Customer Care specialist, I developed a great sense of intimacy with the customer, solving more than 3,000 queries and successfully providing customer resolution.

Customer service agent

Mar 2014 - Dec 2015 (1 year)

My first experience working in a callcenter, taking calls and developing great communications skills.

Uddannelse

Highschool diploma

1998 - 2012 (14 years)

Computer science

2012 - 2014 (2 years)

Verifikationer

  • Facebook forbundet
  • Foretrukken Freelancer
  • Betalingsverificeret
  • Telefon Verificeret
  • Identitet verificeret
  • E-mailverificeret

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