A result oriented professional with 10+ years of diversified experience in MIS, Project Management, and Client Servicing with expertise in VB6.0, VBA, Excel and MS Access, ODBC Connections, SQL Server, Business Objects.
Hands on experience in managing and developing many projects in BI, VBA coding in Excel, SQL, Access. Designed and developed projects in MS Access (Using Queries, Forms, Macros and VBA Coding – designed relationship among tables based on keys).
- Demonstrated abilities in comprehending the market and mapping costing & pricing models as well as formulating business operations standards.
- Deftness in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and thus managing cost-effective operations.
- A self driven person possessing proactive attitude. Excellent interpersonal, communication and problem solving skills with proven abilities in team management & Client Servicing.
Hold B1/B2 Visa (Valid till 2022)