Profilbillede af Andre12156
Medlem siden 9. juni 2013
0 Anbefalinger


Online Offline
Patience. Attentiveness. Accuracy. Adaptability. Attention to Detail. Detail Oriented. Multitasking. Problem Solving. Positive Attitude. Quality.
$3 USD/hr
0 anmeldelser
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Nylige bedømmelser

Ingen bedømmelser.


Technicak Support Rep

Aug 2006 - Aug 2009 (3 years)

Worked as a Technical Support Representative 2 (Dell Account - US) 1. Providing phone and remote access support for software and hardware related problems. 2. Processing dispatch for parts replacement and acquisition of components upgrade, media request and onsite service. 3. Troubleshooting Internet and Network related issue. 4. Providing recommendation and advice for proper maintenance and upgrades to end-users/customers.

IT Staff

Jan 2006 - Feb 2006 (1 month)

1. Provided front-line service to end-users on software and hardware related problems. 2Provided support to end-users in the acquisition, implementation and operation of end-user applications. Also provided advice. 3. Acquisition and delivery of new/service unit PC's for end-users. 4. Assisted in the day-to-day operation and troubleshooting of a Local Area Network (LAN).


BSBA - Management (undergrad)

1995 - 2003 (8 years)

Associate in Computer Technology

2004 - 2006 (2 years)


Dell Certified Systems Expert (2007)


Certified to troubleshoot Desktop and Laptop units from Dell


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