Profilbillede af Andre12156
@Andre12156
Medlem siden 9. juni 2013
0 Anbefalinger

Andre12156

Online Offline
Patience. Attentiveness. Accuracy. Adaptability. Attention to Detail. Detail Oriented. Multitasking. Problem Solving. Positive Attitude. Quality.
$3 USD/hr
0 anmeldelser
0.0
  • N/AJobs udført
  • N/AIndenfor Budget
  • N/ATil Tiden
  • N/AGenansættelsesfrekvens

Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Technicak Support Rep

Aug 2006 - Aug 2009 (3 years)

Worked as a Technical Support Representative 2 (Dell Account - US) 1. Providing phone and remote access support for software and hardware related problems. 2. Processing dispatch for parts replacement and acquisition of components upgrade, media request and onsite service. 3. Troubleshooting Internet and Network related issue. 4. Providing recommendation and advice for proper maintenance and upgrades to end-users/customers.

IT Staff

Jan 2006 - Feb 2006 (1 month)

1. Provided front-line service to end-users on software and hardware related problems. 2Provided support to end-users in the acquisition, implementation and operation of end-user applications. Also provided advice. 3. Acquisition and delivery of new/service unit PC's for end-users. 4. Assisted in the day-to-day operation and troubleshooting of a Local Area Network (LAN).

Uddannelse

BSBA - Management (undergrad)

1995 - 2003 (8 years)

Associate in Computer Technology

2004 - 2006 (2 years)

Kvalifikationer

Dell Certified Systems Expert (2007)

Dell

Certified to troubleshoot Desktop and Laptop units from Dell

Verifikationer

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