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Customer Service RepresentativeNov 2007
It is a pleasure to work with one of the biggest Business Process Outsourcing companies. - Have been handling Clients in the U.S. with different accounts -\n\nResponsibilities included:\n * Caters the best/quality customer service *\n\n - Acknowledging the customer's needs\n - Empathizing (if needed)\n - Willingness to help / Giving assurance statement\n - Giving options / Providing solutions \n - Solving the problem and conveying value statements\n\n
Zone Life Insurance ManagerSep 2007 - Jan 2012 (4 years)
You have to love life in order to understand the beauty of selling life insurances to responsible people who has been looking/anticipating the future. You have to be fluent, spontaneous and possess good communication skills to convey details clearly. \n\nResponsibilities include:\n\n-Good Communications Skill\n-Business Planning\n-Convincing powers\n-Persuasive technique\n\nI value life!
Zone Insurance ManagerJul 2007 - Jan 2012 (4 years)
Dealing with cars is sometimes very delicate. You have to possess both intrapersonal skill (ideas occurring from mind) and interpersonal skill (Public Relations) to win the deal. You have to be knowledgeable on the product and policies you deliver. \n\nResponsibilities include:\n\n-Handling/Supervising agents\n-Marketing of clients\n-Good communication skills\n-Convincing powers (winning the mind)\n-Persuasive technique (winning the heart)\n\nI do this with fineness.
Document ProcessorFeb 2006 - Mar 2008 (2 years)
I have been processing documents with Government Agencies and Private Sectors; I have been collaborating with people on Chattel and Real Estate Mortgages.\n\nResponsibilities included: \n \n * going to Internal Revenue, Registry of Deeds, Assessors and Land Transportation Office for annotation of legal documents \n * entertaining clients for possible loans they need \n * preparing documents of clients who availed our services\n * computing of monthly payments/amortizations\n * facilitating insurances