Profilbillede af Acarce
@Acarce
Flag for Philippines Makati City, Philippines
Medlem siden 22. januar 2018
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Acarce

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I am Armilita Arce, a Business Development Manager from AATS Marketing & Consultancy. We are a Business consultancy firm in the Philippines, that specializes in foreign relations in the industrial and construction sector. our business is designed to help you eliminate your inflated costs and maintain time tables caused by unforeseen circumstance due to unfair practices of the local work groups. We provide cost effective solutions no nonsense approach which applies to the local socio geography. Introducing better options of local service providers so that prospective Principals are not stuck with big advertised local companies with higher cost, multi-layer managed groups that takes forever to fix on site issues. Our organization consists of mainly local European expats and personal owned contracting companies that focuses on sincerity, accountability and parallel work attitude with the global market.
$12 USD/hr
0 anmeldelser
0.0
  • N/AJobs udført
  • N/AIndenfor Budget
  • N/ATil Tiden
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Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Customer Service Team Leader

Mar 2015 - Jun 2017 (2 years)

•A US lending company and we are tasked to process loan applications from our US customers. We need to review each application briefly, we are trained to identify fraud applications. •We make out-bound calls to inform our customer If they failed to meet our criteria, or If they need to do something on their end to complete the process of their application.

Loan Processor (Shift Leader)

Sep 2011 - Oct 2014 (3 years)

• A UK based company and our main task is to make out-bound calls to our English customers to update them about the status of their loan application. We call them when they need to send certain documents to complete the process of their application, If there loans are approved, or If they are eligible to get another loan. Sometimes, during collections busy days we also help them by calling all customers who are due to pay. Basically, we do not focus on one job, we also multi-task.

Directory Assistant

Aug 2010 - Apr 2011 (8 months)

An in-bound process where we receive calls from US (Verizon campaign). A 411 service, and our task is to provide business and/or information of an individual/businesses using their internal system for number look-up or reverse look-up.

Call Center Associate

Jul 2007 - Nov 2008 (1 year)

Out-bound process is the main focus of the company. Our main task is to call our customers to offer our products and services. I was assigned to different campaigns such UK, US and AU.

Uddannelse

Mechanical Drafting

2005 - 2010 (5 years)

Kvalifikationer

Global Communications & Management Academy (2010)

Eperformax Contact Center

Mastery of global communications to deliver superior customer services for global clients.

Certificeringer

  • US English Level 1
    77%

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