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$15 USD / hour
Flag for EGYPT
cairo, egypt
$15 USD / hour
Det er i øjeblikket 1:18 PM her
Tilmeldt oktober 14, 2018
2 Anbefalinger

Abdelrahman T.

@AbdelrahmanTw

5,0 (5 anmeldelser)
3,5
3,5
100%
100%
$15 USD / hour
Flag for EGYPT
cairo, egypt
$15 USD / hour
80 %
Jobs færdiggjort
100 %
Indenfor budgettet
100 %
Til tiden
N/A
Genansættelsesrate

I'm Your Experienced Virtual Assistant

With over 7 years of experience in the sales and customer service fields, great communication skills have certainly been crucial for my success! I started as a customer service rep. for telecom company (Vodafone UK), answering customers queries and resolving their issues for 1.5 years. Then I found a better opportunity to be a telesales agent for a housing company, offering hotel accommodation to companies in the US/Canada & all over the world - and became a sales manager in 3 years. After 4 years in sales, I decided to start working remotely as a freelancer for a better income as well as more time to pursue what I like. I was employed to work remotely as a full-time customer service manager for a company in the US - email/chat/social media support. I'm a detail-oriented, customer-oriented person, and a very fast learner! I take pride in being a perfectionist and providing the best of my ability to the work I do. I hope this helps you understand a little bit about me! :) And I would be happy to discuss more over chat. Best, Abdu Tawfik

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Anmeldelser

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Viser 1 - 5 ud af 5 anmeldelser
Filtrer anbefalinger ud fra:
5,0
$224,37 USD
Abdelrahman is a very honest and hardworking man, he delivered what he was supposed to deliver, We are happy with him and I hope we can work with him again
Telemarketing
Brug Avatar.
Flag for Hooman B.
@theintelligentit
5 år siden
5,0
$75,00 USD
Abdelrahaman is very intelligent,he understood immediately what was required from him, delivered the materials in highly professional manner and in short time. I will defiantly work with him again!
Telemarketing
Customer Support
Customer Service
Telephone Handling
+1 mere
A
Flag for Ahmad S.
@ahmadsha1
5 år siden
5,0
$220,00 USD
Excellent verbal, written, computer and communication skills. Follows direction exceptionally well and is easy to work with.
Telemarketing
Customer Support
Virtual Assistant
Voice Talent
VoIP
Brug Avatar.
Flag for John W.
@jimmyjoemeeker02
5 år siden
5,0
$10,00 CAD
Thank you.
Telemarketing
Sales
Customer Support
Customer Service
+1 mere
Brug Avatar.
Flag for Joanne S.
@sjoanne52
5 år siden

Erfaring

Customer Service Manager

LASO Technologies Inc.
jul. 2019 - Nuværende
• Providing help to customers using our company’s products and communicating courteously with customers by email • Investigating and solving customers' problems, which may be complex or long-standing • Handling customer complaints for any product issues • Issuing refunds or compensation to customers • Keeping accurate records of discussions or correspondence with customers •Producing written information for customers, often involving use of computer packages and software

Telemarketing Manager

Exhibition Housing Management LLC.
aug. 2014 - dec. 2018 (4 år, 4 måneder)
• Closing deals for multiple sales agents. • Deal with customer complaints, analyze budgets, and determine ways to streamline and improve the sales process. • Handling outbound and inbound calls (from start to deal closing). Following up with prospective and existing clients. • Making outbound and inbound calls dealing with marketing coordinators in US and Canada to offer housing for Trade Shows and Conferences they would be exhibiting at.

Customer Service Representative

Vodafone International Services (UK Account)
dec. 2012 - maj 2014 (1 år, 5 måneder)
• Handling customer queries related to billing and collaborating with other departments to resolve possible issues. • Build a good rapport with clients. • Respond promptly to customer inquiries. • Handle and resolve customer complains. • Obtain and evaluate all relevant information to handle customer and service inquiries. • Handle customer complaints, provide appropriate solutions. • Dealing with CSM Crystal Operating System.

Uddannelse

Bachelor's Degree in Language & Translation

Egypt 2012 - 2016
(4 år)

Kvalifikationer

Advanced level reached and completed (Conversation Course)

British Council
2010

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