There is an unfamiliar charge on my account
If you find anything unfamiliar in your statement or if there is an unauthorized charge in your payment source, check your transactions in your Freelancer.com Transaction History page first. All your financial transactions should be on this page. If you still do not recognize the transactions, please fill out the form* below so we can investigate it and get back to you.
Note that charges on your payment source can only happen if:
(1) you added funds, or
(2) you have an active billing agreement that automates payment for your transactions in Freelancer.com.
Also, charges from Freelancer.com would contain any of the words below in your online or bank statement.
* You must login to your account to be able to see and fillout the form.