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Refunding Skrill deposits

Skrill deposits that meet the following conditions can be refunded upon request:

  •  The funds are available on your Freelancer.com account balance.

  •  The money to be refunded came from a Skrill deposit and is not your earnings from a project or contest.

  •  The Skrill deposit is still within its refundable period of 6 months from the date of deposit.

 

Scroll down to click Contact Us, and give us the following details so we can process the refund:

  •  Deposit Amount and currency

  •  Date and time of deposit

  •  Skrill email address

  •  Transaction ID

 

While the funds may reflect instantly on your Skrill account once we process the refund, you may contact Skrill Support if you do not receive them 7 days after the refund is processed.

 

For Skrill deposits that are past the 6-month refundable period, you can withdraw* them instead to have the funds returned to you. Let us know once you have requested a withdrawal so we can immediately process it for you.

 

*If this is your very first withdrawal on the site, your withdrawal request will undergo the 15-day processing for security purposes. Otherwise, it will follow the regular cut-off times.

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