Zendesk Reporting, AI & Forms

@AwaisChaudhry

With over a decade of experience under our belt, ZAWN Tech is well-versed in transforming intricate concepts into practical, reliable, and efficient solutions - just what your Zendesk project needs. Although Zendesk reporting, AI chat setup, and form building are outside our core specializations, our team has a proven history of quickly adapting to new technologies and delivering exceptional results. We embrace challenges and are confident we can ace these tasks for you. For your first requirement: building Explore reports with multiple practical filters, we have the requisite skills in data manipulation, processing, and analysis from our experience with trading platforms and financial automation. We understand how vital it is for you to not just receive the reports but to also grasp the process behind them. Our consultant-style approach ensures clear and comprehensive knowledge transfer along with real-time problem solving. As for the second requirement: maximizing Zendesk's AI chat feature, we have hands-on experience with developing and integrating Chatbots using specialized frameworks such as TensorFlow. Hence, we are well-prepared to guide you with training phrases, intent routing, and precise configuration to streamline a seamless transition from bot interaction to live agent involvement.

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Visual Basic, Zendesk, Data Analysis and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@revival786

Greetings! I’m a top-rated freelancer with 16+ years of experience and a portfolio of 750+ satisfied clients. I specialize in delivering high-quality, professional Zendesk reporting, ai and forms creating services tailored to your unique needs. Please feel free to message me to discuss your project and review my portfolio. I’d love to help bring your ideas to life! Looking forward to collaborating with you! Best regards, Revival

@vorasiddh4it

Hello Andre, I deliver Support Ops as a Software Service—dashboards, AI routing, and data pipelines that scale. Hands-on across remote sensing & spatial analysis environments (signal filtering, time-series slicing, KPI dashboards). I can show demo code (Explore calculated metrics, filter logic, JSON exports). If the demo clicks—let’s make the deal. ✅ What You’ll Walk Away With (Live, Practical) Explore Dashboards Resolution time, Agent KPIs, custom “time per customer” Multi-filter stacks: date range × agent × channel Zendesk AI Chat Tuning Training phrases, intent routing, smooth handoff rules Form Expansion Custom fields + conditional logic Triggers/macros wired to reporting ? Techniques Explore calculated metrics & attribute joins Filter chaining + parameter controls Bot intent taxonomy & fallback flows Event→report data mapping Reusable dashboard templates ? Relevant Projects AI Triage & Handoff System Customer Time-on-Ticket Analyzer

@naseeb1995

With over a decade of experience in AI and Automation, my forte lies in building intelligent systems that drive businesses forward. Your project resonates deeply with my skill set as I have profound expertise in Zendesk, specifically within the realms of Zendesk Explore, AI chat setup, and form building. To illustrate, a recent project saw me build intricate Zendesk reporting structures that involved multi-faceted filters, similar to what you're seeking. Navigating through ticket resolution times, agent performance metrics, and even custom fields right up to date ranges by agent name—helped me develop not only a deep understanding of how filters can intricately intertwine but also the best practices for establishing data flows into reports. Additionally, in terms of maximizing Zendesk's AI chat feature, I've honed my skills in training phrases and configuring intents so the bot can seamlessly transition to live agents—a process crucial for enhancing user experience and optimizing support operations. Combining this expertise with the expansion of the ticket submission form by adding custom fields and conditional logic will create an all-encompassing ZenDesk implementation for you............

@andriik18

Hi, I can confidently assist you with your Zendesk project. I excel in building Explore reports, which means I can help you create that working dashboard with practical filters for ticket resolution times and agent performance metrics. With over 7 years of experience, I’ve guided clients through complex Zendesk functionalities and transformed their knowledge base. My expertise also extends to setting up Zendesk’s AI chat, ensuring seamless handoffs, and configuring training phrases effectively. I can aid you in expanding your ticket submission forms with custom fields and conditional logic, ensuring data flows into your reports efficiently. I propose we schedule a session within the next few days, so you feel confident moving forward. Best regards, Andrii

@saliktechpro

Hey , I just finished reading the job description and I see you are looking for someone experienced in Data Analysis, Visual Basic and Zendesk. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Salik.

@maximg10

⭐Hello [ClientFirstName], I’m ready to assist you right away!⭐ I believe I’d be a great fit for your project since I have extensive experience in Zendesk, including building Explore reports with practical filters, optimizing Zendesk’s AI chat capabilities, and expanding ticket submission forms with custom fields and logic. My technical expertise includes advanced data analysis and Visual Basic skills, ensuring a seamless process of implementing your requirements. I have successfully completed similar Zendesk projects, focusing on practical solutions and knowledge transfer. This project will address your immediate needs by empowering you to create comprehensive reports, optimize AI chat functions, and enhance ticket submission forms for efficient data flow. If you have any questions, would like to discuss the project in more detail, or would like to know how I can help, we can schedule a meeting. Thank you. Maxim

@irsolutions

With over 10 years of experience in web and mobile development, specifically in Zendesk Explore, AI Chat, and form customization, I understand your need for expert guidance in these areas. I can assist you in building Explore reports with practical filters, optimizing Zendesk's AI chat feature, and expanding the ticket submission form with custom fields and conditional logic. In the past, I have successfully implemented similar Zendesk projects, helping clients enhance their reporting capabilities and streamline their customer support processes. I am confident in my ability to provide you with clear explanations and real-time problem-solving to ensure a smooth knowledge transfer session. If you're comfortable with all three tasks, I am ready to collaborate with you and empower you with the skills needed to leverage Zendesk efficiently. Please feel free to reach out to me to discuss your project further and get started on achieving your goals.

@jordanrafael7

Hello, I’ve reviewed your project on Zendesk Reporting, AI & Forms and I’m confident I can guide you through all three areas in a concise, hands-on session. You’ll leave with practical, working outcomes and the know-how to repeat the steps on your own. I propose a focused, remote-screen-share engagement designed for quick wins and clear transfer of knowledge. What I’ll cover: - Zendesk Explore: building a multi-filter dashboard to slice Ticket resolution times and Agent performance, plus a custom time-spent-per-customer metric by date and agent. We’ll create at least one working dashboard during the session and map a repeatable approach for you to clone. - Zendesk AI Chat: training phrases, intent routing, and best-practice configuration so bot handoffs to live agents are seamless, including guardrails for escalation and fallback paths. - Ticket Form Builder: add custom fields with conditional logic, plus triggers and macros to ensure new data flows step-by-step into Explore reports without manual re-entry. I’ve done similar Zendesk work that combines Explore reporting, AI chat setup, and form enhancements for clients seeking practical, consultant-style knowledge transfer rather than lengthy implementation projects. For reference, I’ve delivered end-to-end Zendesk data models and AI configurations that improve visibility, automate handoffs, and simplify data capture, and I can share screenshots or portfolio notes on request. A quick example to illustrate the outcome you c

@phpxpert89

Hello Andre B., I checked your project, and it looks interesting. This is something we already work on, so the requirements are clear from the start. We mainly work on Visual Basic, Zendesk, Data Analysis We focus on making things simple, reliable, and actually useful in real life not overcomplicated stuff. Let’s connect in chat and see if we’re a good fit for this. Best Regards, Ali nawaz

@panroman50

Hi Andre, ❤️Your satisfaction is my priority❤️ I would like to grab this opportunity and will work till you get 100% satisfied with our work. I have carefully reviewed your job posting and applied because I am confident that I can help you. I have over 10 years of experience in the Visual Basic, Zendesk, Data Analysis field and am highly skilled at delivering high-quality results. Having recently worked on a project similar to yours, I believe my skills are a good fit for your project. I will work diligently and dedicatedly to ensure the success of your project. Please contact us via chat for a more detailed consultation. I can share my experience and solutions for this project through a private chat. I have some ideas for your project and would like to see if they align with your needs. Best Regards Roman

@draganm59

Hello Employer, I hope this message finds you well. I am Dragan M., and I am eager to assist you in mastering Zendesk's capabilities in reporting, AI, and forms. Your project requirements align perfectly with my expertise and experience, and I'm excited about the opportunity to work with you. Your focus on constructing Explore reports with comprehensive filters is well-placed, and I can guide you in developing dashboards that provide insightful slices of Ticket resolution times and Agent performance metrics. We will ensure you can replicate these processes independently, understanding how filters can be effectively used in conjunction. Regarding Zendesk’s AI chat, I have a solid background in configuring and optimizing this feature. I'll walk you through training phrases, setting up intent routing, and configuring the bot for smooth transitions to live agents, enhancing your customer service efficiency. For the ticket submission form expansion, my experience in adding custom fields and implementing conditional logic will ensure seamless data flow into your reports. We will customize your forms with the necessary triggers and macros, streamlining your workflow. I have successfully completed similar projects and can provide examples of my work, demonstrating my expertise in Zendesk Explore, AI chat setup, and form building. My aim is to offer you practical, consultant-style guidance, ensuring you gain confidence and clarity in utilizing these tools effectively. Looking forward to the possibility of working together to elevate your Zendesk usage. Please feel free to reach out with any questions. Best regards, Dragan M.

@OneStopCr8v

Hi, Need to master Zendesk Explore reports, AI chat, and custom forms in a few focused hours? I'll guide you through all three in a live session, so you walk away with a working dashboard and the skills to manage it yourself. I'll provide a hands-on, screen-share consultation for your Zendesk. We will: Build Explore reports with combined filters for resolution times, agent performance, and custom fields. Configure your AI chat with training, routing, and seamless live agent handoff. Expand your ticket form with custom fields, conditional logic, and connected automations. You'll leave with a functional dashboard, a configured bot, an enhanced form, and the confidence to replicate the work. This is practical knowledge transfer, not a long project. I am fully comfortable with all three advanced tasks. I have configured similar Explore dashboards for ticket analytics, set up AI chat intent routing, and built complex conditional ticket forms. My Question for You: Are you available for a 3-hour session this week to cover all topics? Interested? I'm ready to schedule. Please confirm your availability. Best, Jaspal

@DigitaSyndicate

⚠️You are not looking for a coder. You are looking for someone who can build this properly. That is exactly why your project stood out.⚠️ Your emphasis on mastering Zendesk Explore’s advanced filters and synthesizing AI chat configuration with seamless live agent handoff aligns directly with how we approach intuitive, practical system enablement at DigitaSyndicate. At DigitaSyndicate, a UK-based digital systems agency, we build precision-engineered automation, modern web platforms, and AI-driven systems designed for performance and long-term scalability. Our method ensures your Zendesk reports, AI chat setup, and form enhancements remain streamlined, reliable, and adaptable as your support operations evolve. We recently guided a client through comprehensive Zendesk report building and bot training that boosted agent efficiency. Could you share your main priorities and timeline so I can map out the right execution plan for you? Casper M. Project Lead | DigitaSyndicate Precision-Built Digital Systems.

@SEOGlobalLLC

Hi there, thanks for the detailed Zendesk brief. We understand you’re looking for live, screen-shared guidance covering advanced Zendesk Explore reporting with layered filters, AI chat configuration for smooth bot-to-agent handoff, and expanded ticket forms with custom fields and logic that feed directly into reports. SEO Global Team has hands-on experience with Zendesk Explore dashboards, agent performance and resolution metrics, custom time-tracking fields, AI chat intent routing, and form/triggers setup, delivered in a consultant-style, knowledge-transfer format. Our approach is to work with you live to build at least one complete dashboard, configure AI chat best practices, extend ticket forms end-to-end, and explain each step clearly so you can confidently replicate and adapt everything afterward. A few quick questions before we schedule: • Are you using Zendesk Suite (and which plan level)? • Is the “time spent per customer” already captured or still to be defined? • How many hours would you like to cover in the initial live session? Looking forward to helping you get confident and self-sufficient with Zendesk.

@sajjadtaghvaeifr

Hello, I trust you're doing well. I am well experienced in machine learning algorithms, with nearly a decade of hands-on practice. My expertise lies in developing various artificial intelligence algorithms, including the one you require, using Matlab, Python, and similar tools. I hold a doctorate from Tohoku University and have a number of publications in the same subject. My portfolio, which showcases my past work, is available for your review. Your project piqued my interest, and I would be delighted to be part of it. Let's connect to discuss in detail. Warm regards. please check my portfolio link: https://www.freelancer.com/u/sajjadtaghvaeifr

@faisal9263

Hello, I understand you need a hands-on Zendesk expert to guide you step by step in building practical Explore reports, optimizing AI chat, and expanding your ticket form while ensuring you gain real working knowledge. I have strong experience with Zendesk Explore dashboards, AI bot configuration, custom fields, triggers, and consultant-style training. During our live session I will help you create a functional dashboard with advanced filters, configure AI chat for smooth intent routing and agent handoff, and design form logic so data flows correctly into reports, explaining each step clearly. I guarantee accuracy, reliability, and timely delivery. I am fully comfortable with all three tasks and ready to start let’s schedule your session.