
Completed
Posted
Paid on delivery
I’d like to add Zendesk live chat to my website and have every chat flow straight into the Zendesk agent workspace that my team already uses for tickets and email. The widget just needs light styling—logo swap, brand colours, and a friendly greeting—nothing too fancy or animated. English-only is fine for now. Here is what I need from you: • Embed and configure the Zendesk Chat snippet so it loads reliably on all pages that currently run our standard header. • Link the chat to the existing Zendesk instance, making sure agent routing, tags, and conversation history behave exactly as they do for our email tickets. • Apply the simple visual tweaks (colours, logo, welcome text) via the Zendesk widget editor or custom CSS so everything stays on-brand. • Verify the setup end-to-end: start a chat, see it appear in the agent workspace, close it, and confirm the transcript is stored with the ticket. You are welcome to handle this with standard Zendesk settings, JavaScript, and a touch of CSS—no heavy custom code required. If extra triggers or automations are needed to make chats behave like our current tickets, please include them and show me where to adjust them later. Once the chat is visible, styled, and sending data to the helpdesk correctly, the job is done.
Project ID: 40612530
195 proposals
Remote project
Active 7 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs

Hey Nigel , I can help you with you chat widget integration with your website , I have the relevant expertise in this domain.
£150 GBP in 7 days
3.4
3.4
195 freelancers are bidding on average £131 GBP for this job

I can handle this Zendesk chat integration for you and keep it clean and straightforward. Your scope is clear: install the widget across the shared header, connect it properly with your existing Zendesk workspace, apply the brand styling, and test the full chat-to-ticket flow. I’ve worked on similar support and helpdesk setups, so I can also check triggers/automations if anything needs adjustment for the chat behavior to match your current ticket workflow. Once done, I’ll show you where the styling and settings can be updated later.
£119 GBP in 7 days
9.8
9.8

Hello sir i can do this now . Looking forward for your kind response. Note: Final price will be decided after discussion Thanks TIV Labs
£20 GBP in 1 day
9.2
9.2

Hi there, We understand you need to integrate Zendesk live chat into your website, ensuring seamless functionality with your existing Zendesk agent workspace for tickets and email. Our team has experience with similar projects, including custom PHP development and WordPress integrations, and we're confident in our ability to embed and configure the Zendesk Chat snippet, link it to your existing instance, and apply the necessary visual tweaks. One question: Are there any specific agent routing or tagging rules you'd like us to prioritize when configuring the chat integration? Feel free to message us to discuss the details! — Webbook Studio
£160 GBP in 3 days
9.3
9.3

Hello, As the leader behind one of Pakistan's largest web service provider companies, my team and I are well-versed in addressing the exact needs you've described. Embedding and configuring the Zendesk Chat snippet to reliably load across all relevant pages, linking it to your existing Zendesk instance, and executing the visual tweaks required will be executed flawlessly by us. Our mastery in CSS, HTML, and JavaScript lets us handle this task with ease while maintaining your site's core function. Additionally, we understand that your website is an essential component of your brand. With our dedicated commitment to providing a “WOW” factor for all our projects, we'll ensure every customizations needed aligns perfectly with your brand. Whether it's a simple logo swap or implementing brand colors, we'll make sure every element is on par with your expectations. Finally, proficiency in PHP & WordPress informs our meticulousness to verify the end-to-end setup, confirming that chats flow seamlessly into Zendesk while being stored cohesively with tickets. Our focus on providing excellent customer service coupled with vast experience developing impactful websites uniquely positions us to deliver a flawless implementation of Oracle cloud HRMS solution for you. It would be a privilege to help turn your project into reality and I look forward to working with you closely on this. Thanks!
£30 GBP in 1 day
8.6
8.6

Hi, I will embed the Zendesk Chat snippet across every page that carries your standard header, connect it to your existing Zendesk instance with proper agent routing and tags, and apply your brand colors, logo, and welcome text so the widget feels native to your site. On a similar integration, setting up a pre-chat trigger to auto-tag conversations made reporting consistent with email tickets from day one. Questions: 1) Is your site built on a CMS like WordPress, or is the header a static HTML template? 2) Do you have any chat routing rules in mind (department based, round robin)? Share your Zendesk subdomain and staging access, and I will have the snippet configured and verified today. Looking forward to your response. Best regards, Kamran
£23 GBP in 10 days
8.6
8.6

Hi, I can embed and configure Zendesk Chat to work seamlessly with your existing Zendesk instance. Ensuring that agent routing, tags, and conversation history behave similarly to your email tickets is straightforward. I’ll handle the light styling, adjusting colors, the logo, and the welcome text directly within the widget editor or with CSS while keeping everything on-brand. After implementing the chat, I’ll verify that it operates correctly end-to-end, confirming the transcript storage in the ticketing system. If additional triggers or automations are needed, I can add those and guide you on further adjustments. With over 8+ years of experience in web development, I’m confident I can deliver this project efficiently. Best Regards, Priyanka
£150 GBP in 2 days
8.5
8.5

Hello, I'll configure the Zendesk messaging widget, connect it to your existing instance, customize the logo, colors, and greeting, verify agent routing, transcripts, tags, and automations, then perform end-to-end testing to ensure everything works seamlessly. I have 10+ years of experience integrating Zendesk and customer support platforms, and I can share similar implementation work during our discussion. Let's chat about your website platform and Zendesk setup—I’m ready to get the integration live quickly. thank you Regards Gaurav Garg
£200 GBP in 7 days
8.7
8.7

Hello, I can integrate **Zendesk Live Chat** with your existing Zendesk workspace and ensure chats flow seamlessly into your agent workspace alongside your email tickets. I'll configure the chat widget, apply your branding (logo, colors, and welcome message), verify routing, tags, conversation history, and transcripts, and test the complete workflow from chat initiation to ticket storage. I'll also document any triggers or automations so they're easy to manage in the future. **Estimated Timeline:** 1 day I'm ready to start immediately. **Best regards,** **Muhammad Rizwan LA**
£70 GBP in 1 day
8.3
8.3

Hello, I can see the real pain point here isn’t just adding chat , it’s making sure every conversation lands in Zendesk with the same reliability and context your team already depends on. I’ve handled Zendesk integrations, website snippet deployments, and light widget customization with JavaScript/CSS, so I can connect the chat, keep it on-brand, and verify that transcripts flow into the agent workspace exactly as expected. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. I’ll implement the widget on all standard header pages, tune the branding through Zendesk settings or CSS, and test the full path from visitor chat to stored ticket history. If needed, I can also help set up the routing or triggers so you can adjust them later without guesswork. Would you like the chat to inherit any existing Zendesk ticket tags or routing rules from day one? How is your current header deployed across the site, and is it managed in a CMS or custom codebase? Do you want the welcome message and branding to vary by page or stay global? Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
£250 GBP in 10 days
8.4
8.4

Hi, I reviewed the task: embed and configure Zendesk Chat so live chats appear in your existing Zendesk agent workspace like current email tickets, with light on-brand styling. I’ll integrate the Zendesk Chat snippet across all pages using your standard header, link it to the same Zendesk instance, and ensure routing, tags, and conversation history follow your current ticket behavior. I’ll apply the logo swap, brand colours, and friendly greeting using the Zendesk widget editor and a small amount of custom CSS/JavaScript where needed. I’ll verify end-to-end by starting and closing a chat and confirming it lands in the correct ticket transcript workflow. Let’s discuss here now.
£250 GBP in 30 days
8.5
8.5

Hi, To add Zendesk live chat to your website, I can embed and configure the chat snippet to work seamlessly with your existing setup. I have experience with Zendesk integrations and have worked on similar projects where I linked chat systems to ticketing workflows. I understand the importance of keeping everything on-brand and ensuring a smooth user experience. My plan is to: 1. Embed the Zendesk Chat snippet on all relevant pages. 2. Link the chat to your existing Zendesk instance, ensuring proper agent routing and conversation history. 3. Apply the necessary visual tweaks using the widget editor and CSS. 4. Verify the setup by testing the chat functionality end-to-end. I can handle any additional triggers or automations needed to match your current ticket behavior. Do you have any specific brand colors or logos you want to use? I invite you to chat with me to discuss this project further.
£20 GBP in 1 day
8.4
8.4

hi As a team of seasoned developers and designers with rich experience in web development, Zendesk integration, and not to mention JavaScript (needed for this project), we are confident that we can fulfill your project requirements and exceed your expectations. We have an impressive track record of building scalable web applications, CRM systems, and ERP platforms – making us well-versed in handling complex integrations like yours. Furthermore, our expertise in eCommerce development is particularly relevant here as we fully understand the significance of maintaining brand consistency. Applying simple visual tweaks like logo swaps, brand colors, and friendly greetings fall right into our wheelhouse. Adhering to standardized processes also means your live chat will be set up reliably on every page ensuring consistency throughout your website. Our skills extend beyond pure Zendesk proficiency; they encompass powerful front-end and back-end languages like PHP and JavaScript which will help us go above and beyond the basic setup you require. Reach out to us and experience the difference that our expertise can bring to enhancing your customer support workflow. Let's do this! Thanks...
£250 GBP in 7 days
8.1
8.1

Hi, I'm a senior developer with 20+ years of experience, Top Rated on Freelancer.com with 1,500+ completed projects and a 5-star record, and I've integrated Zendesk Chat into WordPress sites dozens of times. I'll embed the Zendesk snippet in your site's header, link it to your existing Zendesk workspace, and configure routing, tags, and history to match your email ticket workflow. I'll apply your brand colours, logo, and greeting via the Zendesk widget editor with a small CSS adjustment for reliability, then verify the full chat flow from start to stored ticket. I can start immediately.
£66 GBP in 3 days
8.2
8.2

Hi, I will seamlessly integrate Zendesk live chat into your website, ensuring it flows directly into your existing Zendesk agent workspace. The setup will include embedding and configuring the chat snippet, linking it to your Zendesk instance for consistent agent routing and conversation history, and applying light branding tweaks through the widget editor or custom CSS. Let's discuss further to ensure a successful implementation. Regards, Sai Bhaskar
£100 GBP in 5 days
7.9
7.9

With over 15 years of experience as a Senior Software Architect and Full-Stack Developer, I'm confident in my ability to seamlessly integrate Zendesk Chat into your website. My wide range of skills in HTML, JavaScript, PHP, and Website Design make me an ideal candidate for this project. I fully understand the requirements stated. My understanding is that the chat doesn't require any complex styling or animation and need to be embedded into existing headings which I am accustomed to doing. I will ensure every chat flows to the appropriate Zendesk agent workspace just like email tickets do currently. Moreover, I have a strong Microsoft enterprise background with experience at CSC, Fiserv, RBS, and CMG; this has equipped me with skills in keeping quality customer data. To this effect, I will create extra triggers or automations necessary to keep your chat functionality in line with your current email ticket system. With my clean and scalable coding skills (C#, .NET, ASP.NET, SQL Server explicitly), I'll keep your project maintainable for the long-term. Let's discuss how I can exceed your expectations with this project.
£135 GBP in 3 days
8.2
8.2

Hello, I checked your "Zendesk Chat Website Integration" project and it looks like understanding the existing workflow will be important before making any changes. I've worked on similar PHP projects involving php, javascript, website design, wordpress, css, html, zendesk, web development and prefer delivering work in small milestones so everything stays easy to review and adjust if needed. If you can share a few more details about the current setup and expected outcome, I'll suggest the best approach and provide an accurate timeline. ⭐ 5.0/5 from a recent client: "Project was delivered before Time with Best professional Knowledge One could ever held. Thanks for the support" Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
£150 GBP in 4 days
7.6
7.6

Hello, I’d be happy to help you integrate Zendesk live chat into your website. It sounds like you want a simple setup that allows all chats to flow seamlessly into your existing Zendesk agent workspace, along with some light styling to match your brand. With my 7+ years of experience in web development, I can efficiently embed and configure the Zendesk Chat snippet across your site. I'll ensure that the chat functions just like your email tickets, including proper routing and conversation history. I'll also make the necessary visual tweaks using the Zendesk widget editor and CSS to keep everything on-brand. Once everything is set up, I’ll verify the end-to-end process to ensure chats appear correctly in the agent workspace and transcripts are stored with tickets. Do you have a specific color scheme or logo you’d like me to use for the styling? Best regards, Ivan Mandinski
£135 GBP in 2 days
7.6
7.6

Hello, As a seasoned web developer with expertise in JavaScript, Web Development, Website Design, and WordPress, I am confident that I am the right fit for your Zendesk Chat integration project. Over the span of a decade, my team at WellSpring Infotech has delivered high-quality eCommerce solutions that have helped businesses across industries improve their sales and enhance customer experience. Our proficiency in updating websites with various features and tools like Zendesk is unparalleled. My experienced team of developers can seamlessly embed and configure the Zendesk Chat snippet on all the required pages while staying true to your standard header. We will ensure that your chat links smoothly with your existing Zendesk instance, maintaining agent routing, tags, and conversation history as per your specifications. Furthermore, we will take care of all the necessary visual tweaks to foster brand consistency. After rigorously testing and verifying every aspect of the setup to guarantee end-to-end functionality from initiating a chat to securely storing its transcript with tickets, you can be assured of smooth operations forward. With WellSpring Infotech as your partner, you not only get premium expertise delivered promptly but also long-term technical support- reinforcing our commitment to client satisfaction. Don't hesitate any longer; let's work together to elevate your customer support experience. Thank you
£250 GBP in 5 days
8.0
8.0

I understand you need to get Zendesk Chat embedded and synced with your existing agent workspace, plus a few brand tweaks to the widget. I've done similar work connecting live chat platforms to helpdesk systems, including setting up Zendesk Chat with custom styling and ensuring conversation history carries over into the ticket flow. My approach would be to drop the snippet into your header, link it to your instance, apply your brand colours and logo via the widget editor or a small CSS override, then test the full loop from a visitor's chat to the agent workspace and archived transcript. Unlimited revisions until you're completely satisfied. Let me know if you'd like to start with a small piece of the demo work to see how we work together. I'm available to start immediately and would be happy to discuss your requirements in detail. Best Regards, Azad
£150 GBP in 4 days
7.8
7.8

Hi, I can connect your Zendesk live chat so it appears across the site header, routes into the existing agent workspace, and stores transcripts cleanly with the resulting tickets. I’ll keep the setup lean: verify the Zendesk instance settings, embed the snippet reliably, adjust the greeting/branding, and use light CSS only where the widget editor doesn’t cover the exact look. Since this touches your website front end, I’ll make sure the HTML placement is consistent and the PHP template/header setup doesn’t duplicate or miss the widget on key pages. Do you already have Zendesk Messaging/Web Widget enabled, or are you using the older Zendesk Chat widget inside your current agent workspace? I’ll also test the full flow from visitor chat to agent view, ticket history, tags, routing, and transcript storage, then point out where your team can tweak any triggers or automations later. Best, Ahtesham Ahmed
£150 GBP in 6 days
7.5
7.5

Trowbridge, United Kingdom
Payment method verified
Member since Oct 4, 2023
£10-20 GBP
$250-750 USD
£20-250 GBP
£20-250 GBP
£20-250 GBP
$15-25 USD / hour
₹12500-37500 INR
₹12500-37500 INR
₹1500-12500 INR
₹600-1500 INR
₹1500-12500 INR
$15-25 USD / hour
$250-750 USD
₹1500-12500 INR
₹750-1250 INR / hour
$250-750 USD
$30-250 AUD
₹400-750 INR / hour
£75 GBP
$10-30 AUD
₹1500-12500 INR
₹75000-150000 INR
$250-750 USD
$250-750 AUD
$250-750 USD