Customer support for a photo agency

Joining OCUS Customer Success team means joining a team made of passionate and friendly people who have an only mission : make sure that the OCUS user experience is the best experience that exists on Earth. We are that ambitious.

It also means being at the center of the international expansion of OCUS, working with our product owner, marketers and sales team.

We are obsessed with the idea of making our clients and image makers fall deeply in love with us ! To build an irresistible customer experience, we don’t hesitate to use our charms : our most beautiful smile, our never-failing listening skills, our unique sense of empathy and our sincere devotion to problem solving.

To be able to meet their needs, we stay close to our clients and image makers community. We listen to them, we read their messages, we meet them, we investigate to find the root cause of their problems, we make sure we solve their issues in an efficient way and bring them sustainable solutions.

As a Customer Success member, you will be the main contact of our clients and our image makers. Fill with love and kindness, you are the living proof of how much people matter at OCUS. Curious, you are driven by the desire to find solutions, scale a startup in an international environment and make people’s life easier.

Our wonderful Customer Success Manager :

masters English so well that he/she could win a speech contest

is the most organized person on Earth

can show so much empathy that it could become suspicious

is resourceful, he/she doesn’t mind get his/her hands dirty when needed

loves teamwork but knows how to be autonomous and manage projects

is an investigator. He/She loves to dig into things to solve an issue

If this person sounds like you, you belong with us.

OCUS Customer Success Team

Evner: Zendesk, Telefon Support

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Om arbejdsgiveren:
( 0 bedømmelser ) Paris, France

Projekt ID: #21832149

5 freelancere byder i gennemsnit €14/time for dette job


CHECK MY REVIEWS Well I do have my own call center with experienced calling agents those who have already worked on VA , DEMAND GENERATION , APPOINTMENT SETTING , LIVE TRANSFER , TELESALES , REAL ESTATES , CUSTOMER SUP Flere

€13 EUR / time
(1 bedømmelse)

Hello and welcome , this is Marjan and I look forward to assisting you. Can we discuss further and get started straight away?

€15 EUR / time
(0 bedømmelser)

Hi, I have read the project details and I am interested to take advantage of the opportunity. I have done mostly customer support, lead generation, cold calling, email, chat support, research, data mining, data entry, Flere

€15 EUR / time
(0 bedømmelser)

HI future employer. I'm Cristian, have more than 5 years of experience in customer service, Tecnical support (Chat, email and phone). I worked in customer service for markets in Usa, Latin America and Europe for comp Flere

€12 EUR / time
(0 bedømmelser)

Dear Concern, In relation to the job post, I consider myself to be an ideal candidate for the position. I have been associated with BPO / Call Center industry for almost 6 years now where I have explored many vertical Flere

€15 EUR / time
(0 bedømmelser)