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SaaS Application support, training and onboarding

We are looking for application Support and customer service superstar that can wear many hats and ready to work during New Zealand business hours. Ideally, we would like a person who can help with all or most of the following tasks.

1. Application support by email and phone

2. New client onboarding

3. Ongoing training and webinars

4. Creating Helpguide, software demo videos and how-to videos

5. Collecting user and application issues and escalating to the development team

6. Helping to creates marketing materials

Candidate with experience of WordPress, Email Marketing software and social media marketing experience would be a bonus. less

Evner: WordPress, Kundeservice, Telefon Support, Email Markedsføring, Marketing på Sociale Medier, Training Development

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Om arbejdsgiveren:
( 0 bedømmelser ) Auckland, New Zealand

Projekt ID: #29003948

25 freelancere byder i gennemsnit $6/timen for dette job

(36 bedømmelser)
7.5
(41 bedømmelser)
6.4
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and cre Flere

$10 USD / time
(14 bedømmelser)
5.0
(94 bedømmelser)
4.9
sehrawala

Hi, Thanks for posting this project. I am applying for "SaaS Application support / Training [superstar]". I read project description carefully, I have excellent English and skills such as communication, problem solvi Flere

$10 USD / time
(2 bedømmelser)
2.4
vike122

Hi there, I have highly experience of WordPress, Email Marketing software and social media marketing. Please share all the details so that we will start the work ASAP. Please initiate interview so that we can proceed Flere

$5 USD / time
(4 bedømmelser)
2.1
jansher007pak

Hi there, I have 5 years of experience as a customer support representative with many UK and US companies, my aim is to provide quality and friendly customer support services of inbound or outbound calls, live chat, s Flere

$2 USD / time
(2 bedømmelser)
0.4
mansigangrade08

Welcome! How are you! I would invest bold energy in your endeavor and couldn't need anything over to get a chance to discuss the errand with you. I'm an expert in site headway, and I am working for over 5 years, ha Flere

$5 USD / time
(1 bedømmelse)
0.0
cathyliao321

Hi dear friend,   I've been in International Trading area for more than 13 years related customer services as a sales/sales manager. I can work during New Zealand business hours. I have a reliable internet connection, Flere

$5 USD / time
(0 bedømmelser)
0.0
monicajazzb

Hi I’m Monica As a skilled communicator and problem-solver with more than 5 years of experience ensuring outstanding customer service within high-volume call centres, I possess a wide range of knowledge and expertise t Flere

$5 USD / time
(0 bedømmelser)
0.0
pstimer7613

I am good in this. Please give me a chance to prove my self. I am willing to work within New Zealand work hours. I have been working as a software implementation and support consultant for the last 7 years.

$5 USD / time
(0 bedømmelser)
0.0
sreenath966

Hi, I have gone through you project and have a clear idea on what you are looking for, i have good experience in product development and I can assure you that I can understand your saas product with ease and can he Flere

$6 USD / time
(0 bedømmelser)
0.0
iMubishi

Dear employer, I am a good fit for this position. Kindly have a look at my profile, so that we can initiate a chat and get started. Thank you :)

$4 USD / time
(0 bedømmelser)
0.0
nikhilvadm

Hi, I have a Full-Time Masters Degree in Computer Applications and over 10+yrs of experience in QA, Product Support, Business Analyst, Customer Success, Email Marketing (Marketing Automation) and PreSales on SaaS prod Flere

$5 USD / time
(0 bedømmelser)
0.0
bevdectech

Hello, I have read your project detail regarding SaaS Application support, training and onboarding and I can help you with that. I have 5 years of experience in Web and Mobile App Development. As a Full-stack develo Flere

$8 USD / time
(0 bedømmelser)
0.0
kamranzx786

Hi there I have gone Through your Project. I understand you are looking for a Virtual Assistant I am an experienced Virtual Assistant who takes a lot of pride in aesthetic work . I have more than 1-year experienced i Flere

$2 USD / time
(1 bedømmelse)
0.1
(0 bedømmelser)
0.0
DimaHood

Hi. I have read your detail and can help you surely. I have rich experiences Wordpress and have built 20 + sites with WordPress. But I first started freelancing in here so I focusing for my review more than profits. I Flere

$6 USD / time
(0 bedømmelser)
0.0
ftechnologies

Thanks for sharing the requirement. I am excitedly curious about a meeting & discuss the role in detail. Also in which timezone of Newzealand to work on as there are different timezones like Calne, UK -- PE, Canada o Flere

$6 USD / time
(0 bedømmelser)
0.0
Sibe1986

Good day, I am quite exited to apply for this task. With the skills i have acquired in the past years - I believe to be the best candidate for this project. I have Three years of experience working as a Training Coor Flere

$7 USD / time
(0 bedømmelser)
0.0