We suppose that we have a conflict of WooCommerce and TranslatePress. The translations work correctly on the visible part of the page but when somebody makes a purchase, the data is pulled to our Google Sheet from WooCommerce wrongly.
Our product name pulls like "Virtual Intro Training<span> - </span>English", while it should be "Virtual Intro Training - English". On the website, it looks OK.
Please begin your message with "MSA" because I want to be sure that you have read the description.
We have read that it could be the problem in php of the TranslatePress and should be fixed there. Should be fixed today ASAP!