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Online reporting software for Mystery Shopping

An Online reporting tool needed

Need either existing software or customised software for our clients to view in realtime the update of their mystery shopping findings

The client has 26 outlets that we will be mystery shopping 3-5 times in a month. We will also call their phone centre.

At a glance the client should get the big picture numbers on how they are doing as well as run filters that allow them to see it at the following level :

A particular outlet trended over time

That particular month's performance across outlets

Key performance indicators by branch vs call center

Areas where they have scored the lowest that need improvement

Anybody who has developed an online reporting tool would feel at home with this one

Questions? - Shout!

Happy bidding

Færdigheder: Research, Windows Skrivebord

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Om arbejdsgiveren:
( 30 bedømmelser ) Dubai, United Arab Emirates

Projekt-ID: #284770