Asterisks based call center in Hyderabad

We want to roll out the call center with 10 seats initially with a max of 25 (that is all our office space can accommodate at this time). This will be for inbound (my customers in the US will be dialing a 212 to reach the center; I want the option of having a 800) and the call center employees will also be dialing into the US. I have chosen VoiceRD ([url removed, login to view]) for the software b/c they integrate with Sugar CRM and Alfresco. You should have some knowlage of these programs. I would buy the Professional Version of VoiceRD from them. I would most likely buy the servers from them as well as they come preconfigured. The call routing/processes is still to be determined, but we need a tremendous amount of flexibility with that.

Quality of service is the biggest concern for me so I am proposing a dedicated E1 connection. What are your thoughts on connection? How would I go about getting a connection? What are the costs? From a quality perspective would it be better to have the PBX server in Hyderabad or NYC? How would we go about getting a US 212 number? What kind of SIP phones would you recommend? I look forward to hearing your thoughts on how to execute this project and total costs from your end.

Thanks for your response,


Evner: Linux, Telemarketing, Windows Skrivebord

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( 0 bedømmelser ) New York, United States

Projekt ID: #107500

8 freelancers are bidding on average $934 for this job


Please check PM. Thank you.

$300 USD in 30 dage
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Greetings from Incorp Solutions Inc. We have an excellent team of Professionals who work on your project & deliver it on time. Customer satisfaction & Quality are our prime focus. We have been in business for more than Flere

$1500 USD in 30 dage
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We have a vast Experiance on telemarketing We have worked for few fortune 500 compnies also.....

$800 USD in 20 dage
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Familiar with major operating system (WINDOWS,LINUX,SOLARIS,AIX,HP UNIX,TRU 64 UNIX) Developed call center system Familiar with Asterisks .

$1350 USD in 25 dage
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Hi, This is Chandra. I am from Hyderabad. I am expertise in install and configuring Asterisk/Trixbox, Intercom, Voip, TDM (PSTN), SER(SIP Express Router-Eg. [url removed, login to view]) and all other PBX features, what you a Flere

$1400 USD in 12 dage
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I am an Engineering Graduate from JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY Andhra Pradesh, India. I am seeking a position with a technology company that will allow me to apply and enhance my skills of being a computer Flere

$320 USD in 30 dage
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Greetings, Deano from NZ. For a commercial solution, on a very professional level, look no further. I am a technical consultant with 10+ years exp in telecommunications. Don't go to Cisco or Lucent, I will provide you Flere

$1500 USD in 21 dage
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Before moving on to the project, please let me know the voip service provider you are using. That would help completing the project faster.

$300 USD på 1 dag
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We are solution provider in OPen source / Voip Communication / Lamp and can help you in this regard ...

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