Telehealth portal - March

Full scale website which allows patient and doctor interaction SCHEDULING Patients should be able to book a doctor’s appointment — it’s the core of the product. With as few taps as possible, they should have an option to locate a free spot on a doctor’s calendar and book a meeting at a clinic or hospital. PATIENT PROFILE Doctors reviewing patient health and demographics data that users fill in their profiles. DOCTOR DIRECTORY Before an appointment, a patient should be able to choose a healthcare professional from all available candidates. Having reviews from previous customers would definitely help, so consider including these. SMART SEARCH Besides reviewing doctor profiles, patients should be able to search for professionals using their own words and apply filters, e.g., to find female doctors only. PAYMENTS Patients should have the option to pay for a consultation right through the app. Allowing your patients to pay before the actual consultation can significantly improve your show-up rates. REMINDERS Another way to reduce no-shows is the nifty notification feature. Users should get reminders, so they don’t miss an appointment or have enough time to reschedule. REAL-TIME CHAT & SECURE VIDEO CALLING A chat can be used for customer support or for a preliminary (often remote) consultation. DOCUMENT UPLOAD Just like a pre-consultation chat, document uploading allows patients to submit their health data if they have it as MRI or CT scans. This medical imagery will help them get more value out of the meeting. E-PRESCRIPTIONS Doctors should be able to prescribe medicines during the consultation. And patients should be able to review the prescription and get directions to where they can get the medicine.