We have a webcam and chatting website that users are having a problem with.
Need someone to test website and verify any problems.
Software designer indicates that it is a speed issue of users internet but I need to verify issue and provide minimum requirements to website users.
1. Test web cam and chatting portion of site. List of names of users with contact information will be supplied. I will require a detailed report of their complaints and issues with site. Presently they cannot log into their web cam account properly or consistently.
2. Provide 1 page instructions for users in regards to web cam use, internet requirements etc. Most of this is already provided but may need to be updated.
3. We suspect that this may only be a user knowledge issue and should be easily corrected.
4. If there is a software issue then detailed information of problem will be required to supply to software provider for correction.
NEED A TECHNICIAN THAT IS FAMILIAR WITH WEBCAM CHATTING SITES AND THE TECHNICAL REQUIREMENTS RELATED TO WEBCAMS AND INTERNET.
FUTURE WORK WILL BE GIVEN TO TECHNICIAN THAT CAN SOLVE THIS ISSUE PROMPLY.
MUST BE ABLE TO WORK ON ISSUE AT TIME OF DAY TO COMMUNICATE WITH PHILIPPINE USERS.
WE BELIEVE THAT THIS ISSUE SHOULD ONLY TAKE A FEW HOURS TO A QUALIFIED TECHNICIAN.