I am in the business of customer experience research and I conduct surveys for companies who wish to evaluate the experience their customers receive.
This particular online module is to work as an online self service suite to get these surveys done without being tied to a contract.
What I need is someone to design and develop a necessary scripts and database for this website to function as an online store for these services.
I need Prospective client should be able to register, confirm email and then be able to select services offered from a variety of options and then finally pay for the service.
. 1) New client registers at website link
. 2) Client confirms email address given to activate account
. 3) New client fills out their profile page, including country, language, Facebook account and website
. 4) New client accesses online agreement, terms of engagement, FAQs/ clicks I agree
. 5) New client sees order menu to set up his purchase
. 6) Fills out details which will be mostly in the form of a check box or drop down menu.
7) Views summary of order with total amount (option to change currency available)
. 8) Proceeds to payment page
. 9) Shows confirmation of payment
. 10) Client gets to access to survey questionnaire they are purchasing and is given 5 free rider questions to add; if client wants to add more questions, a rate per question is noted and a link to the payment page will be given.
. 11) Client fills out complete details for his survey requirement branch address, operation hours and days, telephone no,
. 12) FINAL STEP: Client selects date of evaluation, with a minimum of 7 working days notice (A calendar view to be made available here)
. 13) Need a chat box to send message to clients . need to receive an email prompt each time a new client registers;
14) Once the survey is done Admin needs to be able to submit report in PDF and photos and receipt to client’s account
. 15) Need to be able to offer some graphs to the client which will need to be visible on client dashboard page.
. 21) Client receives an email prompt that the survey report has been uploaded, logs in to his account to view and download report/images
. 22) Button to order more visits will be shown before logging out of client account. If client wants to order more surveys it goes back thru the process of selecting survey details.
23) Option to remember what is in the shopping cart would be desirable.
24) Need a sleek and contemporary look and feel
25) Future options – to be multilingual, More graphs
I can provide more details to shortlisted freelancers
http://www.secretshoppingondemand.com/ has some similarity in what I am looking at.