We want to create a form that allows our employees to create service requests from our internal IT department.
An employee would enter certain info about what they need fixed on a web form. The info would then be sent to our it department via email. We also want to track all the tickets to see how long it takes to resolve each issue and also prioritize them based on importance. We need to integrate this form into our existing website.
16 freelancers are bidding on average $593 for this job
I propose two ways to make this project, the first one is make an app in php with symfony. The second is use an open source project, I will install it and configurate in your server, or host the app in my own server.