Dear All freelance i hope you can help
I have a shared hosting in a one company and registered from them 5 domain names with 9 hosting services and 3 emails address two years ago
unfortunately one of our customers made direct copy paste content for a website and the company made our account suspend and asked us to provide them government documents about our work
and we did
we sent to them all documents they wants on time
after 48 hours they closed our accounts and all our websites down and they said nothing received from us!!
after that they asked to pay them 200$ to retrieve hosting files, emails and domain names
we paid for them what they asked
but after 12 hours we received email below
"At this time your account is terminated so we will not be releasing the domain or files."
we spend thousand dollars to be first result in seo and we did it
but unfortunately nothing now
please help us - to how we can got all of this or what we should do now
9 freelancere byder i gennemsnit $499 på dette job
The only option is contacting icann organization with your details. no one can solved this without proper knowledge. do not try even. I have same experience. come to chat so I can share more details.