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I need a straightforward service-ticket system to manage requests for our medical-equipment company. It must run smoothly on both web browsers and mobile devices so that my office staff and field engineers can raise, view, and close tickets wherever they are. Core flow I have in mind • A customer or staff member logs a new service request, entering the device ID, issue description, and photos if necessary. • The ticket is time-stamped, given a unique number, and automatically placed in an “Open” queue. • I should then be able to assign it to an available engineer, update its status (in progress, on hold, closed), and leave internal notes. • The requester receives push or email notifications at each stage. • A simple dashboard should let me filter tickets by status, date, or serial number and export basic reports for compliance records. Although I have not finalised every permission level, the solution should be flexible enough to accommodate common roles such as administrator, technician, and possibly customer log-in later on. Preferred deliverable • A fully functioning web app plus a companion mobile experience (either responsive web or a lightweight hybrid app). • Clean, intuitive UI—nothing fancy, just practical. • Source code and brief hand-over documentation so my IT assistant can handle routine upkeep. Please outline your proposed tech stack, milestone plan, and any similar tools you have built before.
Project ID: 40452261
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47 freelancers are bidding on average ₹8,375 INR for this job

Hello, I'm web, app developer, I have 10+ years experience in HTML, CSS, jQuery, ReactJS, ReactNative, VueJS, PHP, Laravel, CodeIgniter, API, WordPress, Joomla,.... I will provide you with the best quality and long term support. Please discuss, thank you!
₹12,000 INR in 7 days
7.5
7.5

Hi, I can get a working ticket system live in 4 days. Here's Phase 1: What you'll have by day 4: - Web app to create, assign, view, and close tickets - Time-stamped unique ticket IDs - Status updates (Open, In Progress, Closed) - Simple list view with search - Email notifications when assigned/closed - Admin panel for user management What comes next (Phase 2, following week): - Mobile responsive design - Advanced dashboard with filters and export - Role-based permissions - Push notifications This way you're not waiting 6 weeks—you're using working software in 4 days, then we layer in the rest. Tech: C# .NET backend, React frontend, SQL database. Code is clean so your IT team can maintain it. Ready to start today. Haleem
₹4,000 INR in 7 days
6.8
6.8

Hi, I can develop a clean, practical web + mobile-friendly ticketing system tailored for your medical equipment service workflow, focusing on speed, reliability, and easy adoption for both office staff and field engineers. ✔ Ticket creation with device ID, issue details, and image uploads ✔ Auto-generated ticket ID with timestamp and Open queue assignment ✔ Role-based system (Admin, Technician, future Customer access ready) ✔ Ticket workflow: Open → In Progress → On Hold → Closed ✔ Assignment system with internal notes and tracking ✔ Email/push notifications for status updates ✔ Filterable dashboard (status, date, serial number) + export reports ✔ Responsive web app or lightweight hybrid mobile solution ✔ Clean admin panel + simple UI for non-technical users ✔ Full source code + handover documentation Tech Stack (suggested): Laravel / Node.js backend + MySQL + responsive frontend (or Flutter for hybrid mobile if needed) I’ve built similar workflow-based systems where tracking, role management, and real-time updates are critical, ensuring everything stays simple but scalable. I can start immediately and deliver in structured milestones (UI → core system → notifications → testing → deployment). Looking forward to working with you. Best regards, M Waqar Tariq
₹7,000 INR in 7 days
6.5
6.5

Hi, Your project aligns well with our background. We have built several ticketing and service-management systems that can be reviewed without issue, including assignment workflows, status tracking, notifications, reporting, and mobile-friendly operation. I would recommend a responsive web app (PWA approach) to support both office staff and field engineers efficiently, while keeping room for a lightweight mobile layer later if needed. Suggested stack: Laravel/Node.js backend, React/Vue frontend, PostgreSQL, secure photo uploads, and transactional email via Resend (or equivalent) for reliable, low-friction integration. Proposed milestones: 1. Discovery / workflow & roles definition 2. Ticket lifecycle: creation, assignment, statuses, notes, attachments 3. Dashboard, filters, exports, notifications 4. Testing, documentation, deployment support A few questions before final scope: * Is responsive web enough for phase 1? * Are email notifications sufficient initially, or do you need push notifications? * Will field engineers require offline capability? * Any compliance/audit requirements related to medical equipment servicing? Given your note about permissions, I’d suggest starting with Admin / Technician / Office roles, while designing for future customer access. Happy to discuss details and share relevant examples.
₹8,000 INR in 7 days
5.6
5.6

Hi! The blend of quick ticket logging with device photos and live status updates is exactly where most medical equipment teams struggle—especially getting field engineers the right info fast enough. The dashboard and export need to work for compliance, not just management. I built a similar service-ticket platform recently for equipment maintenance, using React and Node.js, plus a Flutter mobile app so staff and engineers had the same ticket flow everywhere. I'd keep the first version clean: web app for admin and office staff, mobile app (Flutter—runs on both Android and iPhone) for engineers, and real-time notifications by email or mobile push. Role setup can stay flexible for now, and I can walk you through options as we go. A quick question: do field engineers need to work offline, or are they always online when updating tickets? It affects how I’d build photo uploads and syncing. Happy to send a one-page outline of modules and roles—free, no commitment. You can also see how I handle similar workflows at work.techindika.com. — Pradeep
₹7,000 INR in 7 days
5.2
5.2

Hello, I reviewed your requirement and I’m confident that I can complete this job professionally and within your expected budget and timeline. I have hands-on experience in similar projects and always ensure high-quality work, quick communication, and on-time delivery. I’m ready to start immediately and would be happy to discuss the details further. Looking forward to connecting with you in DM. Thank you
₹10,000 INR in 7 days
4.8
4.8

Hey, I checked your requirement for a simple service-ticket system for medical equipment management with web + mobile access. I can build a clean, practical system where users can create tickets (device ID, issue, photos), get auto ticket numbers, and track status from Open → In Progress → Closed, with admin assignment and notifications. Stack: React (web) + Node.js backend + PostgreSQL + mobile-friendly PWA or React Native Includes: • Ticket creation + assignment • Status tracking + internal notes • Filters + simple reporting • Email/push notifications • Role support (admin, technician, optional customer) • Responsive web + mobile use Deliverables: • Working web app (mobile-ready) • Source code + setup docs Timeline: 10–15 days Quick Question: Do you want a full mobile app or is a responsive web/PWA enough for field engineers? Best Regards, Mutahra Rehman
₹7,000 INR in 2 days
4.7
4.7

Hi, I'm a full-stack developer with experience building field-operations and workflow management tools — a responsive service-ticket system for medical equipment engineers is squarely in my wheelhouse. My approach: • Web + mobile-responsive React frontend (works seamlessly on any device without a separate native app) • Node.js/Laravel backend with REST API — ticket creation, assignment, status updates, internal notes, and photo attachments • Unique ticket numbering, timestamps, and automatic "Open" queue on submission • Engineer assignment workflow with status transitions: Open → In Progress → On Hold → Closed • Push + email notifications at each status change for the requester • Dashboard with filters by status, engineer, device ID, and date range — exportable to CSV/PDF • Role-based access: admin, office staff, and field engineer views One question: do you want customers to log tickets themselves via a public portal, or only internal staff? That'll shape the auth flow. Can have a working prototype live within 7 days.
₹10,000 INR in 20 days
4.8
4.8

With over 8 years of professional experience in the tech industry, I bring a wealth of skills and knowledge to the table that makes me your ideal partner for creating your Web & Mobile Ticketing Tool. I am proficient with all key aspects of this project including front-end (React.js, Angular, Vue.js), back-end (Node.js, PHP, Laravel), and database management (MySQL, MongoDB, PostgreSQL). Critically too, I specialize in mobile app development using technologies such as Flutter and React Native which will ensure your service-ticket system runs smoothly on both web browsers and mobile devices from the get-go. My attention to detail and passion for user-centered design will guarantee that whatever I develop will be both practical and elegant. Your envisioned core flow aligns perfectly with my problem-solving abilities and my knack for making complex systems streamlined. From time-stamping tickets with unique numbers, assigning them efficiently, updating statuses, sending updates to stakeholders, to a simple dashboard for your use - I'll make it happen in an intuitive manner. Moreover, my approach to work ensures clear communication throughout the project so you are always aware of the progress as well as a future-ready development perspective that ensures scalability and security. What's more? Even after project completion, I'm there for continued support. So why settle for anyone else? Let's make something exceptional together.
₹7,000 INR in 7 days
4.5
4.5

Hey , Good evening! I’ve carefully checked your requirements and really interested in this job. I’m full stack node.js developer working at large-scale apps as a lead developer with U.S. and European teams. I’m offering best quality and highest performance at lowest price. I can complete your project on time and your will experience great satisfaction with me. I’m well versed in React/Redux, Angular JS, Node JS, Ruby on Rails, html/css as well as javascript and jquery. I have rich experienced in Web Development, PHP, Mobile App Development, HTML, UI / User Interface, Software Architecture, API and MySQL. For more information about me, please refer to my portfolios. I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. With regards
₹7,770 INR in 5 days
4.6
4.6

Hello, With 8 years of experience in web development and expertise in creating user-friendly web and mobile applications, I understand the requirements of your project for a Web & Mobile Ticketing Tool. I will develop a straightforward service-ticket system that allows customers and staff to log requests, assign tickets to engineers, and receive notifications at each stage. As a Professional Web Developer & Creative Designer with experience in web development and social media marketing, I will ensure a seamless user experience and a clean, intuitive UI for both the web app and mobile companion. I have worked on similar projects before and am well-equipped to deliver a solution that meets your needs. Let's discuss further details in the chat. Best regards
₹7,000 INR in 7 days
2.7
2.7

This project is similar like managing repair jobs in service center where office staff and field engineers must track every machine problem in one simple system. I did similar ticket and management systems before with status tracking, engineer assignment, notifications, dashboards, and mobile responsive workflows. I think better to keep the permission system flexible from beginning because later adding customer accounts and more roles becomes much easier. As a web full-stack developer with 8 years of experience, I am good with PHP and can build this ticket system clean and practical for daily use. I expect it will take 5 days to complete this project. May I ask a question first? Do you want the notifications mainly by email first or also WhatsApp or push notifications later? I am waiting for your reply. Vasyl.
₹12,500 INR in 5 days
2.6
2.6

At Solves Inn, we have the perfect blend of skills and experience to create your tailor-made service-ticket system. With over 10 years in software development, we've built numerous web and mobile applications, including SaaS platforms and admin panels. Our tech stack includes HTML, MySQL, PHP, and more. We are fully capable of creating a clean, intuitive UI that matches your vision of simplicity and practicality. We won't just be delivering code; rather, we'll be providing you with a production-ready system designed to scale and maximize functionality. What sets us apart is our business-first approach; we don't just develop software but engineer solutions that solve real problems for our clients. We understand that your medical equipment company relies heavily on efficient ticketing management for prompt handling of customer incidents as well as call routing to field engineers. With Solves Inn on board, you can rest assured not just in getting what you envision but in having a system that enhances productivity across all levels of your organization. Looking forward to discussing our milestone plan and showcasing how our past projects correlate with the requirements of this ticketing tool project!
₹12,000 INR in 5 days
2.4
2.4

Hi, I can fix your Web & Mobile Ticketing Tool I've solved this exact problem many times. Here is what I will do: Build a clean web + mobile-friendly ticket flow for device ID, photos, timestamps, and unique ticket numbers. Set up role-based ticket management with assign, status updates, internal notes, and push/email alerts. Create dashboard filters, exportable compliance reports, and flexible admin/technician roles for later customer login. 10 days free support after delivery Milestone-based payment Reply "YES" and Best regards, syed ribal
₹12,500 INR in 6 days
2.0
2.0

Hi, You need a ticketing system for your medical-equipment service requests—something your team can actually use without bloat. I'd build a web application with a mobile layer, focusing on ticket creation, status tracking, and team assignment. I'd use Node.js/Express on the backend, PostgreSQL for the database, and React for the web interface. For mobile, React Native lets me build iOS and Android from a single codebase, sharing logic with the web app. The REST API connects everything—that's the foundation that scales. What matters first: is the web app the priority for launch, with mobile support after? I can deliver a fully functional web ticketing system in 2-3 weeks at this budget, then add native mobile interfaces when ready. That keeps scope tight and timeline realistic. What does your team need most in the first version—web, mobile, or both? Best regards, Val
₹1,500 INR in 7 days
1.8
1.8

I can build a practical service ticket system for your medical equipment company that works smoothly on desktop and mobile, with a clean workflow for office staff and field engineers. Proposed stack: PHP Laravel or Node.js backend, MySQL database, responsive web UI using Bootstrap or React. For mobile, I suggest a responsive PWA first to keep cost low and allow engineers to use it easily from phones. Core features: • Ticket creation with device ID, issue details, photos, timestamp, and unique ticket number • Open, in progress, on hold, and closed status flow • Engineer assignment and internal notes • Email notifications at each stage • Role ready structure for admin, technician, and future customer login • Dashboard filters by status, date, serial number, plus basic report export Milestones: Database, roles, and ticket workflow setup Ticket creation, photo upload, assignment, and status updates Dashboard, filters, reports, and notifications Mobile responsive testing, bug fixes, source code, and handover guide I have built similar CRM, ticketing, admin dashboard, and field service tools where simplicity and reliability were more important than flashy design. I can deliver a maintainable system within your budget range with clear documentation for future upkeep.
₹7,000 INR in 7 days
1.6
1.6

Hi, I can help with a smooth web and mobile service-ticket system for raising, tracking, and closing medical-equipment requests. I’ll build a clean, practical UI that captures device ID, issue text, optional photos, and time-stamped unique ticket numbers, with an Open queue plus status updates and internal notes. I’ll start by mapping roles (admin/technician and optional future customer access), defining notification rules, and agreeing on the tech stack and data model so we can review early and reduce rework. What push/email provider and notification timing do you prefer, and do you want authentication now for staff only or also for future customer log-in? Happy to discuss and share a milestone plan.
₹1,500 INR in 3 days
1.5
1.5

Hello, I can develop a practical and reliable service-ticket management system for your medical-equipment company with smooth support for both desktop and mobile devices. The system will include: ✔ Ticket creation with device ID, issue details, timestamps, and image uploads ✔ Automatic ticket numbering and Open queue management ✔ Engineer assignment and ticket status tracking ✔ Internal notes and activity history ✔ Email/push notifications for ticket updates ✔ Dashboard with filters, search, and report export functionality ✔ Flexible user-role structure for admin, technician, and future customer access My proposed tech stack: • Frontend: HTML, CSS, JavaScript • Backend: PHP or Node.js • Database: MySQL • Mobile experience: Responsive web app or lightweight hybrid solution I will focus on: ✔ Clean and intuitive UI ✔ Fast and stable performance ✔ Secure and scalable architecture ✔ Easy future expansion for additional features The final delivery will include complete source code and simple hand-over documentation for routine maintenance and updates. I’m available to start immediately and would be happy to discuss milestones and workflow in more detail. Thank you.
₹7,000 INR in 7 days
0.0
0.0

I am good to go and have already built similar ticketing and workflow systems, so I can deliver a clean, reliable solution without overcomplicating things. I understand your need is simplicity + real-world usability—especially for field engineers and office staff. I will build a system that is fast, mobile-friendly, and easy to manage daily operations.
₹7,000 INR in 1 day
0.0
0.0

Hi, I can build a clean, reliable service-ticket system tailored to your workflow, accessible on both web and mobile. I’ve developed similar systems for service teams, including ticket tracking, assignment, and status workflows, with a focus on simplicity and reliability. Proposed approach: * Frontend: React (responsive UI for web + mobile use) * Backend: Node.js or Laravel (secure API, scalable) * Database: PostgreSQL/MySQL * Notifications: Email + optional push integration What I’ll deliver: * Ticket creation with device ID, description, photo upload * Auto ticket ID, timestamps, and “Open” queue * Admin dashboard to assign engineers, update status, add notes * Filters (status, date, serial) + exportable reports * Notification system for status updates * Role-ready structure (admin, technician, future customer login) I’ll keep the UI simple, fast, and easy for non-technical users. You’ll receive: * Fully working web app (mobile-responsive) * Clean, maintainable source code * Brief documentation for handover Estimated timeframe: 5–10 days depending on features. I focus on practical, stable systems that your team can rely on daily. Ready to start.
₹12,000 INR in 7 days
0.0
0.0

Vijayawada, India
Member since Jan 26, 2022
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₹12500-37500 INR
₹1500-12500 INR