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I’m building an online hub where people who feel cheated by Robin Hood or other companies like Apple, Samsung, Lenovo and similar brands can pool their stories and see real progress. The core of the site is a secure intake system that collects: • personal details (name, email, phone) • each user’s written complaint and supporting evidence • transaction specifics with the company involved Every record then gets auto-tagged three ways—by the individual user, by complaint type, and by the company named—so visitors can search or filter quickly. Key screens I need developed: 1. Complaint Submission – a guided form that saves to a database, sends the user a confirmation email, and shows a “thanks, we’ll be in touch” page. 2. Company Lookup – searchable list of firms; clicking a name reveals the aggregated complaints against them. 3. Case Updates – a news-style feed where I can post status changes and victories; users should be able to subscribe for email alerts. 4. “Coming Soon” Landing – a separate page with the headline: “Can’t get a refund and tired of endless calls? Let us handle it.” It simply captures an email address so we can notify visitors when the full service launches. An admin console must let me review, edit or merge submissions, export data to CSV, and add new companies or update case notes on the fly. The overall design should feel trustworthy and straightforward on desktop and mobile alike, with SSL, CAPTCHA and basic spam protection baked in from day one. You may build on WordPress with custom plugins, Laravel, Django or a comparable stack—whichever delivers robust security, clean code, and room for constant updates. Once complete, please hand over the source, database schema, and a short setup guide so I can host it myself and extend features later.
Project ID: 40691904
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251 freelancers are bidding on average $151 USD for this job

✔️ Hello, We’d build this on WordPress with a custom plugin for the secure complaint intake, auto-tagging by user/type/company, and an admin console for review, merge, CSV export, and case notes. First we’d define the complaint/company data model so the submission flow, company lookup, email confirmation, and updates feed work cleanly. - WordPress + custom plugin + CPTs/taxonomies is our proposal. - We’d avoid Elementor; use ACF only for admin fields and settings. - We’d add WP Mail SMTP plus hCaptcha or Cloudflare Turnstile. - We’d handle caching, SSL, updates, and Core Web Vitals basics. We’re Webcapitan, a Ukraine-based studio with 8+ years, Preferred Freelancer status, and 580+ 5★ reviews. Do you already have hosting and a WordPress install/theme in place, or should we set up from scratch? Do you have designs ready, or should we create the UI and plan any migration/import of existing complaints/content? Please let me know your thoughts. Looking forward, Roman
$130 USD in 1 day
10.0
10.0

As your project requires a robust yet user-friendly platform, I believe I am the ideal fit. With over a decade of experience in web development, including proficiency in HTML, Laravel, PHP, and WordPress, building bespoke websites and plugins have become second nature to us at 360 Elevate. Our emphasis on clean code guarantees both security and scalability that you need for your platform, while our extensive experience with CMS platforms would ensure that any update or addition you may require in the future would be effortless. Moreover, not only do we understand the technology behind your project but also its social significance. We are skilled at crafting meaningful user experiences (UX) that build trust and facilitate engagement—essential for a consumer rights action site like yours. Our UI/UX design team will create an interface that is simple yet impactful, ensuring all key screens such as 'Complaint Submission' and 'Company Lookup' serve their purposes precisely. Entering into a long-term partnership with us means you have more than technical proficiency on your side. You gain dependable support across areas like SEO, network management, content creation—essential components to drive traffic to the platform then help users find what they're looking for quickly.
$150 USD in 7 days
9.8
9.8

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in PHP, Web Development, Website Design, HTML, User Interface / IA, Graphic Design, Django, WordPress, Laravel As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen
$140 USD in 10 days
9.4
9.4

Hi there, We understand you're building an online platform for consumers to share their experiences and seek action against companies like Robinhood, Apple, and others, with a secure intake system, searchable complaint database, and updates on case progress. Our team at Webbook Studio has experience with similar projects, such as developing a learning platform website for children and a website for an electric bike company, both using PHP, WordPress, and custom design. We're confident in our ability to deliver a robust, secure, and user-friendly site using WordPress with custom plugins or a comparable stack like Laravel or Django. One question: do you have a preferred design style or existing brand guidelines for the site, or would you like us to propose a few options based on your goals and target audience? Feel free to message us to discuss the details! — Webbook Studio
$250 USD in 3 days
9.3
9.3

Hello, My name is Yasir Shah and as the founder of A4Logic with over 15 years in web and mobile development, I have the skills and experience necessary to create an exceptional platform for you. Having previously worked with WordPress, Laravel, as well as cloud deployment, my technical expertise aligns directly with your requirements for a robust and secure system. Further, my proficiency in HTML, PHP, Website Design and WordPress illustrates my ability to navigate the specific elements of your project such as creating complaint submissions, developing case updates and crafting a user-friendly admin console. I also prioritize clean code for easy extension which will allow you to add new companies or update case notes seamlessly. In addition to delivering top-notch products, my commitment doesn't end there. I provide long-term support and ensure client satisfaction which means that even after the completion of this project, I'll be here to assist with any modifications or upgrades that you may require it the future. Let's work together to make your vision come alive. Thanks!
$130 USD in 2 days
8.7
8.7

Hi, I can see the hidden goal here: turn scattered frustration into a credible, searchable action hub people trust enough to submit sensitive complaints. I’ve built secure PHP/MySQL and Laravel-style systems with guided intake forms, admin review workflows, email notifications, CSV export, and filterable records, so I can structure this cleanly from day one. I’d implement the complaint submission flow, tagged company and complaint indexes, case-update feed, and a lightweight launch page, with CAPTCHA, SSL-friendly setup, and clear mobile-first UI. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Could you share how you want complaint types normalized, whether users should create accounts for updates, and if you need moderation before a complaint becomes public? I can also suggest the best stack for long-term maintenance and self-hosting. Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
$85 USD in 7 days
8.4
8.4

Hi, I can build this complaint-management platform with a secure intake system, database tagging by user/complaint/company, company search and aggregated cases, case-update feed, email subscriptions, and the Coming Soon lead-capture page. I’ll also develop a secure admin console for reviewing, editing/merging submissions, CSV exports, company management, and case notes, with responsive UI, SSL, CAPTCHA, spam protection, and proper data security from day one. I can use WordPress with custom plugins or Laravel depending on the final requirements and will provide the source code, database schema, and setup documentation. Would you prefer WordPress for easier administration or Laravel for a more custom platform? Kindly send me a message to discuss more or directly award me. Thank you!
$150 USD in 2 days
8.5
8.5

Building a secure intake system and consumer rights hub to take on companies like Robinhood, Apple, and Samsung requires careful handling of sensitive user data, structured evidence, and robust spam protection from day one. I can build this using a clean, custom WordPress setup or Laravel, ensuring you get the exact core features outlined: the guided Complaint Submission form with automated tagging, the searchable Company Lookup directory, the Case Updates news feed with email subscriptions, and the Coming Soon landing page with your exact headline. The admin console will let you easily review submissions, export to CSV, and manage case notes, complete with SSL and CAPTCHA baked in. My core stack includes HTML, CSS, PHP, JavaScript, and jQuery, so I can go beyond basic templates to deliver a secure, trustworthy, and fully responsive platform for both desktop and mobile. Upon completion, I'll hand over the source code, database schema, and a setup guide so you can host it yourself. My bid is $250 for delivery in 1 days. Let's get started.
$250 USD in 1 day
8.1
8.1

Hello, my name is Daniel and I’m a WordPress developer with over 12 years of experience building secure, maintainable plugins and sites. I focus on clean PHP, WordPress hooks, compatibility with core updates and common plugins, and practical security practices. For this intake hub I will deliver a custom plugin that registers a secure "complaint" custom post type, three taxonomies for user, complaint type and company, and REST endpoints and shortcodes for the guided submission form. Submissions are sanitized, nonces and capability checks enforced, emails queued via wp_mail, and CAPTCHA and basic spam protection integrated. The admin console will include edit, merge, CSV export, company management and AJAX search/filters so visitors can explore aggregated complaints. I will document hooks and provide a maintainable codebase compatible with recent WP releases. Best regards, Daniel
$250 USD in 42 days
8.4
8.4

With over 12 years of experience, I am a seasoned website developer, digital marketer, and business automation expert. I have the necessary skills in web design and development using platforms like WordPress (with custom plugins), Laravel, Django, among others that precisely fit your project requirements. Having built websites with robust security features and straightfoward designs for various businesses, I am well equipped to construct your consumer rights action site to guarantee user trust and data protection. In addition to being a skilled website developer, I am also proficient with graphic design using tools like Adobe Illustrator and Photoshop. This expertise will come in handy as we create your site's interface that feels trustworthy and straightforward on both desktop and mobile platforms. Furthermore, my capabilities extend to SEO optimization which is crucial for ensuring your platform gains appropriate visibility. My wide range of experiences thus promises an all-rounded approach to meeting your project's needs. Given the nature of your project which requires constant updates thereafter, I am committed to delivering clean code that you can easily extend features later, host yourself, and maintaining thereafter. With an absolute focus on not just meeting but exceeding client expectations by delivering quality work on time and within budget I believe you have indeed found the right fit for your Consumer Rights Action Site!
$140 USD in 7 days
8.1
8.1

Hi, I will develop a secure online hub for consumers to share complaints against companies like Robin Hood, Apple, Samsung, and Lenovo. The site will feature a guided complaint submission form, a searchable company lookup, case updates feed, and a "Coming Soon" landing page. An admin console will allow you to manage submissions, export data, and update case notes easily. Let's discuss further. Regards, Sai Bhaskar
$90 USD in 2 days
7.9
7.9

The design decision that matters most here is the public/private split: complaints carry names, phones and evidence files, so I'd store personal details private and expose only the aggregated, anonymised view on company pages — that keeps you credible and keeps the data safe. Build would be Laravel + PostgreSQL, with complaints related to user, category and company as proper tables rather than free text, so search and filtering stay fast as volume grows, and evidence uploads sit outside the web root behind signed links. Case Updates runs as a post feed with double opt-in email alerts; the Coming Soon page captures emails into the same list. Admin console covers review, edit, merge, CSV export and company management, with CAPTCHA, honeypot and rate limiting on every form. I can start immediately.
$30 USD in 1 day
8.0
8.0

Hi, For your consumer rights action site, I’ll develop the complaint intake system, ensuring organized and searchable user records. With 7+ years of WordPress development experience, I can help you achieve your objective with a clean, reliable, and professional result. I’ve worked on similar WordPress projects. I’m detail-focused and committed to delivering quality work. Open to a quick chat to discuss your requirements? Regards, - Ajhar
$140 USD in 7 days
7.8
7.8

Hello, It looks like you're creating an important platform for individuals who feel wronged by major companies like Robinhood and others. Your vision for a secure intake system where users can share their complaints and track progress is crucial for building a supportive community. I would approach this by leveraging my 7+ years of experience in web development to create a user-friendly interface that ensures data security while allowing for easy navigation and filtering of complaints. My background in PHP, WordPress, and database management will help in building a robust system that meets your specifications. I can also ensure the design feels trustworthy and straightforward, as you requested. One question I have is, how do you envision handling user privacy and data protection within the complaint submissions? Best regards, Ivan Mandinski
$50 USD in 3 days
7.7
7.7

I hope this message finds you well. I am Muhammad Ghaffar, an experienced and verified web developer on Freelancer.com with over 8 years of professional freelancing experience. You can verify my credentials and past work by visiting my profile: Freelancer Profile. I have thoroughly reviewed your project details and am confident that I can deliver exactly what you're looking for. However, I do have a few questions to ensure that I fully understand your requirements and can provide the best solution. Could you please message me to discuss these details further? Why Choose Me: 8+ Years of Experience: Extensive background in WordPress development. Verified on Freelancer.com: Proven track record of delivering high-quality work. Portfolio of Successful Projects: Omnes Influencers Linee Kaci Healthee Craft Shades I am dedicated to delivering top-notch services and would love to assist you with your project. Please feel free to get in touch so we can discuss further details. Looking forward to your response. Best Regards, Muhammad Ghaffar Freelancer Profile
$100 USD in 2 days
7.7
7.7

Hi — this is a well-scoped build I can deliver cleanly. I'd go with Laravel for robust security and clean, extendable code (WordPress + a custom plugin also works if you prefer). Core pieces: a guided complaint-submission form saving to the database with the three-way auto-tagging (user, complaint type, company), a confirmation email and a thank-you page; a searchable Company Lookup that opens the aggregated complaints per firm; a news-style Case Updates feed with email-alert subscriptions; and the separate 'Coming Soon' landing that captures emails. The admin console handles review/edit/merge of submissions, CSV export, and adding companies or updating case notes on the fly. SSL, CAPTCHA and spam protection baked in, plus evidence-file uploads with type/size limits. On handover you get the source, DB schema and a short setup guide so you can host and extend it yourself. Two questions: do you prefer Laravel or WordPress for v1, and should users upload evidence files (which types/max size)? Given the personal data involved, I'll build with GDPR-friendly handling by default. Best regards, Zahidul
$200 USD in 14 days
7.8
7.8

Hello, As the founder and lead developer of WellSpring Infotech, I bring over a decade of experience in the web development industry to the table. Building on powerful platforms like WordPress and Laravel, we have a proven track record of creating robust, secure, and highly functional websites. In addition to solid programming skills, we are proficient in areas specifically relevant to your project such as eCommerce solutions and online data management through Laravel. The heart of your project lies in two crucial aspects which align perfectly with our skillset: 1) developing a secure intake system that interacts seamlessly with users as they submit complaints along with their personal details and evidences; 2) creating an admin console where you can effectively manage, review, and export these submissions. We have extensive experience building similar systems for large scale projects ensuring that data is handled securely and efficiently. Finally, I assure you of our unwavering commitment to your project at all stages- from the development process to the final delivery. We understand that the success of this project is not just measured by its functionality but also by its ability to build trust among users. Thank you
$250 USD in 5 days
8.0
8.0

Hello, I’ve read your brief carefully, and I can build a secure, trustworthy complaint-action platform with the intake flow, company search, case updates, landing page, and admin controls you outlined. This is a strong fit for my PHP and WordPress web development background, and I can structure the HTML-driven frontend for mobile and desktop while keeping the code clean, searchable, and easy to extend. I would recommend a custom WordPress build or Laravel setup depending on your hosting preference, with secure form handling, CAPTCHA, SSL-ready deployment, database tagging, CSV export, confirmation emails, and subscription alerts. I’ll make sure complaint records are organized by user, complaint type, and company so filtering stays fast and practical as the site grows. I can start right away and deliver the first working milestone within a few days, followed by full handover with source, database schema, and setup guide. Would you like the complaint workflow and admin console built faster in WordPress, or fully custom in Laravel for longer-term scalability? Best regards, KANIKA
$250 USD in 10 days
7.1
7.1

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. I believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.
$140 USD in 7 days
7.1
7.1

Hello I specialize in building secure, high-integrity platforms for consumer advocacy. I will implement a robust intake system with end-to-end encryption to handle sensitive data, paired with an automated tagging architecture using Python and PostgreSQL to organize complaints efficiently. My experience in scalable web development ensures your hub remains performant as your user base grows. How would you like to handle the verification process for the supporting evidence to ensure the highest data quality for your cases? Best regards, Giáp Văn Hưng
$991 USD in 7 days
7.1
7.1

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