
Closed
Posted
Paid on delivery
I am looking for an experienced developer or development team to create a comprehensive VoIP call management and reporting platform. The platform should allow for effective management of phone numbers, call analytics, billing, and revenue tracking. Below is a list of the features required: Core Features: Secure user authentication for customers, partners, and administrators. A detailed dashboard displaying key metrics and real-time call information. Number and IPRN management system for handling DIDs, premium rate numbers, tracking statuses, and configuring call routing. Rate setup and management, including rate cards for different regions and volume-based discounts. Call monitoring, billing, and invoicing support for real-time and historical data. Role-based access control for managing user permissions. Advanced reporting capabilities, including call summaries, profit analysis, and monthly total volume with generated total revenue. Statements can be marked as paid or pending. Integration with third-party CRM systems and external APIs. Mobile-responsive design to ensure usability on different devices. IVR setup and SIP configuration for call routing and interactive services. Support ticket system and knowledge base for user assistance. Requirements: Strong knowledge of telecom software, VoIP technologies, and protocols such as SIP. Experience with developing number management and call routing systems. Proficiency in backend frameworks and database management, particularly for handling call data. Experience with billing systems, including rate card and revenue calculations. Familiarity with security best practices for user authentication and data protection. If you have experience in building a similar platform and believe you can fulfill these requirements, please reach out with your portfolio and a brief description of relevant past projects. Looking forward to working with someone who can bring my vision to life! demo video [login to view URL]
Project ID: 40610852
143 proposals
Remote project
Active 18 hours ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
143 freelancers are bidding on average $486 USD for this job

Hi — Elias here from Miami. I understand you're looking to develop a VoIP call management and reporting platform. The goal is to create a robust system that effectively handles call routing, billing, and reporting. What usually matters most here is ensuring the system can scale with your user base while maintaining reliability. A common issue in systems like this is managing the complexity of call flows and integrations with third-party services. The tricky part is ensuring the backend can efficiently handle real-time data without lag during peak loads. To address these challenges, I would structure the system with a focus on modularity. This allows for updates or replacements of components without disrupting the entire platform. I’d implement strong state management and logging to monitor performance and troubleshoot issues proactively. I've worked on similar VoIP systems and have experience with SIP protocols, backend development, and database management. This background helps me anticipate potential pitfalls early. A few questions to better understand the scope: Q1 – What specific user roles and permissions need to be defined? Q2 – Are there existing APIs or third-party services you plan to integrate? Q3 – What are your expectations for scaling as user demand increases? Happy to discuss the details and suggest the best technical approach. Looking forward to hearing from you.
$500 USD in 5 days
8.0
8.0

Interesting project, I will deliver your IPRN switch platform as a single page application: DID and premium rate number management, real-time call monitoring dashboard, and rate card billing with revenue tracking, all mobile responsive. On a similar VoIP reporting build, structuring the call data tables with partitioned indexes cut query times for historical reports by over 60%, keeping the dashboard responsive even at high call volumes. Questions: 1) For the SIP configuration module, will this platform connect to an existing softswitch (like VOS or Onovoip), or do you need standalone SIP endpoint routing? 2) Should the third party CRM integration support a specific platform (Salesforce, HubSpot), or a generic webhook/API approach? Send me a message and we can go over the details. Best regards, Kamran
$282 USD in 10 days
7.3
7.3

Hello, I HAVE SUCCESSFULLY BUILT SIMILAR TELECOM MANAGEMENT, CRM, BILLING, AND AUTOMATION PLATFORMS AND CAN SHOW YOU MY PREVIOUS WORK. I have carefully reviewed your IPRN Management Platform requirements and understand the need for a complete premium rate number management solution with provider management, number inventory, multi-level agent portals, FreeSWITCH integration, real-time call monitoring, CDR reporting, billing, payouts, routing rules, CLI controls, and secure role-based access. IPRN Management Platform Admin Panel Dashboard Provider & Route Management Number Range Management Number Inventory Agent & Sub-Agent Management Call Routing & Telephony Control CDR & Call Reports Billing & Statements Audio / IVR Management CLI Management Settings & Permissions Agent Portal Dashboard Assigned Numbers & Ranges Live Calls Call Reports Sub-Agent Management Earnings & Statements Sub-Agent Portal Dashboard Assigned Numbers Live Calls Reports & Earnings Core System FreeSWITCH Telephony Engine Real-Time Call Tracking Multi-Level Payout System Call Limits & Fraud Protection Notifications & Alerts Export & Reporting System I am available on desk as per your convenient time zone and will work on your project until you satisfied with my work. Thanks Christina
$400 USD in 7 days
6.3
6.3

Hello, I have worked on Web Development platforms with secure roles, dashboards, billing logic, and API connections for business systems. Your IPRN switch needs careful handling of number management, call analytics, rate cards, and SIP routing, not just a basic admin panel. I will structure the platform around customer, partner, and admin access, with clear reporting for volume, revenue, paid or pending statements, and real-time call data. I can also plan the CRM API integration, IVR setup, support area, and mobile-responsive pages based on the demo and attached file. Best regards, Teo
$300 USD in 5 days
5.7
5.7

Hello, I can help you build a robust VoIP call management and reporting platform that focuses on clear dashboards, effective number management, and accurate billing. My goal is to create a system that provides you with the insights needed to manage your telecommunications business efficiently. I have experience with backend development and database management, which are crucial for handling call data and revenue tracking. I can also ensure the platform is mobile-responsive and integrates smoothly with third-party systems. The estimate for this project is 399 USD over 3 days, which can be refined once we discuss the full scope. Could you share more details about the specific CRM systems you're looking to integrate with? Best regards, Kausar & Team
$399 USD in 3 days
5.9
5.9

Hi, I can help build your VoIP call management and reporting platform with a scalable architecture for IPRN/DID management, call analytics, billing, and partner/customer administration. I have experience developing backend systems, dashboards, API integrations, database-driven applications, and workflow platforms. For this solution, I would design a modular system covering secure authentication, role-based access control, number management, rate cards, call records, billing calculations, invoicing, reporting, and support management. The platform architecture would be prepared for SIP/VoIP integration, including call routing workflows, IVR configuration, external API connections, and processing of call detail records (CDRs). The dashboard will provide real-time and historical insights such as call volume, revenue, profit analysis, and account statements. I would recommend a modern stack such as Node.js/Python backend with PostgreSQL and a React-based responsive dashboard, allowing future expansion and easier telecom API integration. Development will be delivered in milestones, starting with architecture and core management modules, followed by reporting, billing, integrations, and final testing. You will receive source code, documentation, and deployment guidance. I can start with a technical review of your current requirements and demo flow to define the best implementation approach.
$750 USD in 42 days
5.5
5.5

Hi, A VoIP platform like this needs a strong backend foundation, since call data, routing, billing, and revenue reporting all rely on the same trusted records. The main risk is mismatched logic between number status, rate cards, invoice totals, and live call tracking, so the data model and permissions should be designed carefully from the start. My focus would be the core workflow first: authentication by role, DID/IPRN management, call records, rate calculations, and statement status handling. Then I’d build the dashboard, reporting, CRM/API integrations, and support tools around clean admin control so customers, partners, and administrators always see the correct data at the right time. Relevant experience includes: User roles and access control DID/IPRN and routing management Call logs, billing, and revenue logic Reporting dashboards and statement status SIP/IVR and API integration flow Timeline-wise, I’d start with backend structure and core workflows, then move into integrations and dashboard/reporting in the next phase.
$287 USD in 12 days
5.7
5.7

Hi there, I understand you're building a comprehensive IPRN switching platform. Operationally, this system will allow various user roles (admins, partners, customers) to manage their DID/IPRN inventory, define complex call routing via SIP/IVR, and set up tiered rate cards. As calls flow, the platform will process CDRs in real-time, apply the correct rates for billing/revenue calculation, and visualize this data through live analytics dashboards and financial reports. Technical approach: We would build this around a FreeSWITCH server for core SIP call handling, managed by a robust backend in Spring Boot or Laravel. A PostgreSQL database would handle structured data (users, numbers, rates, invoices), with a responsive React.js single-page application for the dashboard. REST APIs will be used for third-party CRM integrations. Core modules: The system will include a Number & Routing engine for DID/IPRN lifecycle management. A real-time Rating & Billing module will process CDRs against active rate cards. The Analytics Dashboard will handle profit/loss reporting and invoicing. A multi-tenant RBAC system will secure access for all user types. Relevant systems: We previously developed an "Android Call Management Software" that integrated directly with a FreeSWITCH server for call control and database-backed call logging, which aligns perfectly with your core requirements. Regards, Rohit
$250 USD in 75 days
5.9
5.9

Hello There! I’m Md Toriqul Islam, an experienced Full-Stack & VoIP Platform Developer with 10+ years of experience. I’m excited to partner with you and can dive into your project immediately. I have rich experience in VoIP systems, SIP integration, telecom platforms, backend development, billing systems, dashboards, API integrations, and scalable web applications. I understand you need a complete VoIP call management and reporting platform with secure authentication, real-time dashboards, DID/IPRN management, call routing, SIP/IVR configuration, billing, rate cards, revenue tracking, reporting, CRM integrations, and role-based access control. I can build a reliable telecom solution with accurate call data processing, analytics, and user-friendly dashboards. I am skilled in Node.js, PHP/Laravel, React, PostgreSQL, SIP, VoIP APIs, WebRTC, REST APIs, and Database Design. I’m ready to start immediately and would be happy to discuss your architecture requirements, telecom workflow, and implementation roadmap. Looking forward to hearing from you. Best regards, Md Toriqul Islam
$250 USD in 5 days
5.5
5.5

Hi there, I see you're looking for a robust VoIP call management and reporting platform. I can help you build a secure, feature-rich application that includes an intuitive dashboard for call analytics, number management, and detailed reporting. My expertise in backend frameworks, VoIP technologies, and database management aligns well with your requirements, ensuring smooth call routing, billing, and user authentication. Your satisfaction is my priority and I guarantee that I will deliver you a high-quality result. Regards, Ali
$250 USD in 15 days
4.8
4.8

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for checking my proposal and sharing the detailed project brief. I can build your VoIP call management and reporting platform using a robust tech stack with a secure, user-friendly design. I will deliver: • Secure user authentication for customers, partners, and admins • Real-time dashboard showcasing key metrics • Comprehensive number management for DIDs and call routing • Rate setup and volume-based discounts management • Advanced billing, invoicing, and call monitoring features • Customizable reporting on profits and call volumes • Seamless integration with existing CRM systems • IVR setup and ticketing system for enhanced user support You will also receive: • Comprehensive documentation and training support I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timeline and next steps. Best regards, Chirag Pipal
$400 USD in 7 days
4.8
4.8

Hi, I am a full-stack VoIP/backend developer with 8 years of rich experience in software development, with a background in building telecom and call management systems. I am familiar with SIP, IVR configuration, Node.js, database design, billing and rate card systems, and REST API integrations. I went through your requirements and can help build the core pieces you need—DID/IPRN number management with routing, a real-time dashboard with call analytics, rate cards with volume-based discounts, and role-based access for customers, partners, and admins, along with secure authentication and CRM/API integration. I'm an individual freelancer and can work on any time zone you want. Please contact me with the best time for you to have a quick chat. Looking forward to discussing more details. Thanks. Emile.
$250 USD in 7 days
5.0
5.0

Hello, I have experience developing VoIP and telecom management platforms with SIP integration, call routing, billing systems, reporting dashboards, and CRM/API integrations. I can build a secure, scalable solution featuring real-time call analytics, number management, invoicing, role-based access, and advanced revenue reporting with a responsive user interface. I’m confident I can deliver a reliable platform tailored to your operational requirements.
$400 USD in 4 days
4.6
4.6

Hi, I can help build a comprehensive VoIP call management platform with secure user access, call analytics, billing, and reporting features. I’ll focus on: * Building dashboards for call tracking, revenue, and performance insights * Implementing number management, and billing workflows * Integrating APIs and ensuring a responsive, secure platform Quick question: Do you already have a preferred VoIP provider or SIP infrastructure that the platform needs to integrate with? I can also review your requirements and suggest a scalable architecture for the system. Regards, Shawana
$250 USD in 16 days
4.7
4.7

Hello, I can build the IPRN Switch call management and reporting single page platform and I watched the demo video you linked. I will implement secure user authentication for customers partners and administrators, a real time dashboard with key metrics and live call info, number and IPRN management for DIDs and premium numbers with routing controls, rate setup and rate cards with volume discounts, call monitoring with billing and invoicing, role based access control, advanced reports including call summaries profit analysis and monthly totals with statements marked paid or pending, CRM and external API integrations, mobile responsive UI, IVR setup and SIP configuration, plus a support ticket system and knowledge base. Example project: built a VoIP billing and routing platform for a regional carrier processing 45,000 calls per day and invoicing 1,200 customers. I use Laravel React Asterisk PostgreSQL and Stripe for billing and can share a short demo and code excerpts when we chat. If you share demo or repo access I will deliver a written list of implementation gaps and priorities within 48 hours free of charge. Happy to jump on a quick chat. Ali Zain
$500 USD in 7 days
4.8
4.8

Hello I just read about your need for a comprehensive VoIP call management and reporting platform, and it’s exactly the kind of challenge I’m well-equipped to handle. Managing secure authentication, real-time call analytics, billing, and IVR setup requires deep telecom and backend expertise, which I have from developing similar scalable platforms. Here’s how I’d approach it: I’ll build a robust backend with role-based access control and SIP integration for smooth call routing. Using efficient database design, I’ll ensure fast processing of call data and billing calculations with flexible rate cards. Security best practices will be applied throughout user authentication and data handling. The platform will also feature mobile-responsive dashboards and CRM API integrations for seamless operation. Could you share more about your preferred tech stack or any existing systems you want integrated? Best regards, AbdulHamid
$250 USD in 33 days
4.6
4.6

hi, i have reviewed the details of your project. i have experience building backend platforms with api integrations, billing systems, dashboards, and complex data management. i can develop a secure voip management platform with user roles, call analytics, number management, sip and ivr configuration, billing, reporting, and revenue tracking. i will build a scalable system with a clean interface, strong security, and reliable database structure for handling call data. can we schedule a quick meeting to discuss the project in detail. it will help me understand your needs better and give you a clear plan with timeline and budget. i will also share my portfolio during the chat. thanks mughiraa
$500 USD in 7 days
4.7
4.7

Hello, this is a telecom operations platform more than a single page app, and the hard part is getting routing, rating, and reporting to stay consistent across real-time and historical views. The real engineering risk is keeping call events, billing logic, and routing state synchronized so revenue and margin reports remain trustworthy under live traffic. I usually structure systems like this with a clear separation between the operational control layer, event ingestion, rating/reconciliation, and reporting. The closest projects on my side are Enterprise ProxyTool Client App and Dent-Cloud. ProxyTool is relevant because I designed the control-plane/data-plane split, usage metering, billing, and analytics around network traffic. Dent-Cloud is relevant for high-volume event ingestion, dashboards, RBAC, and historical reporting. For this kind of build, I typically design number management, rate cards, invoicing, and statements as separate domain services around a normalized event ledger. That avoids the common failure mode where call summaries look right but billing and profit analysis drift. I approach systems like this for long-term production use, especially where auditability, permissions, and external CRM/API integrations matter. If useful, I can sketch the service boundaries and event flow for call ingestion, rating, reconciliation, and reporting before implementation. Thanks, Clifton
$500 USD in 7 days
4.6
4.6

As a highly-skilled full-stack developer with deep knowledge and experience in VoIP technologies, I strongly believe that I can bring your vision to life and build the comprehensive IPRN Switch Call Management & Reporting Platform you're looking for. Over the years, my team and I have successfully developed numerous number management and call routing systems, making us perfectly suited to tackle the complexities of your project. We've also worked extensively with backend frameworks and databases, which will be crucial in handling the high volume of call data your platform will generate. Of equal importance with the technical skills is an understanding of the business requirements. My approach is to put myself in your shoes, conceptualize the needs and challenges unique to your business, and build solutions that cater specifically to you. Additionally, we'll leverage our API development expertise to ensure seamless integration of your platform with third-party CRM systems as well as external APIs.
$250 USD in 7 days
5.0
5.0

With a wealth of academic and professional expertise in computer science, AI, and software engineering, I am uniquely positioned to take up the development project for your VoIP call management and reporting platform. My technical background encompasses backend development, web development, as well as database design and management - all of which are industry-relevant skills necessary for creating a platform such as this. In my recent role as a CTO, I have successfully led the development of full stack SaaS applications with modern dashboards, CRM integration, and role-based systems—similar to what you're seeking. Furthermore, I have hands-on experience building custom AI solutions for document processing, data extraction, recommendation systems, and workflow automation—all of which align with the advanced features you're looking to incorporate into your platform. As an experienced developer with significant exposure to telecom software and VOIP technologies like SIP, I deeply understand the context and complexities of your project. With a strong commitment to implementing the best security practices for both user authentication and data protection; you can rest assured that not only will I fulfill your requirements but also ensure a scalable architecture for future growth. Let's delve into the future of call management together!
$250 USD in 7 days
4.6
4.6

Riyadh, Saudi Arabia
Member since Jul 3, 2026
$10-30 USD
$250-750 USD
$750-1500 USD
₹1500-12500 INR
$250-750 USD
$15-25 USD / hour
₹12500-37500 INR
₹75000-150000 INR
€1500-3000 EUR
₹12500-37500 INR
$3000-5000 USD
₹1500-12500 INR
$30-250 AUD
$250-750 USD
₹600-1500 INR
$30-250 AUD
₹600-1500 INR
₹75000-150000 INR
₹1500-12500 INR
₹400-750 INR / hour