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Computer Telephony Integration (CTI) for Salesforce. PLEASE READ THE DESCRIPTION BEFORE BIDING.

Please real full description before bidding. Only freelancer with relevant experience will be considered.

We are actually located in Switzerland and use Swisscom as a telephone provider. We plan to adapt the Salesforce CRM system and a CIT system on it. For the implementing a CIT system we are looking for a programmer who can:

- advice us concerning on site necessary equipment + configuration of this equipment;

- connect our Swisscom (switching for an another provider is possible) telephone lines with Salesforce in order to use CTI Salesforce ordinary features ([login to view URL]).

One of the most important features that we need:

- Interactive voice response (IVR);

- possibility to switch calls between entreprise users and local / international lines while allowing all users to share a certain number of external phone lines (Private branche exchange - PBX).

- caller identification from salesforce accounts, other features listed on this page: [login to view URL];

Probably the above mentioned application will be useful for the system implementation (our telephone provider - Swisscom is listed as compatible in the application).

Otherwise I have found this one that could work also, but it is much more expensive:

[login to view URL]

Probably this page could be useful for the project implementation: [login to view URL]

I attach also a document from our telephone lines provider an the salesforce ID implementation.

Evner: Cisco, Salesforce app-udvikling, Salesforce.com, Telekommunikations Ingeniørarbejde, VoIP

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Om arbejdsgiveren:
( 30 bedømmelser ) Lausanne, Switzerland

Projekt ID: #17784453

20 freelancere byder i gennemsnit $25/time for dette job

murtaza1122

Hey, I have worked on VOIP integration with some Finland company lets discuss I am salesforce Certified [login to view URL] Developer since 2012 Certification Verification: [login to view URL] Flere

$25 USD / time
(12 bedømmelser)
5.7
ShreyShrma

Hello, Hope you are doing well :) I would love to have the opportunity to discuss your project with you. May I ask about your Salesforce edition? We have worked on environments of companies like “Deloitte” Flere

$25 USD / time
(11 bedømmelser)
5.6
clouclix

( Already worked on Salesforce and CTI integration project and you can see screenshots on my profile) Thank you for posting your requirement here as per your understanding you are looking for an expert salesforce de Flere

$27 USD / time
(19 bedømmelser)
5.2
$22 USD / time
(18 bedømmelser)
5.3
ashishboori

Dear Hiring Manager, I've complete understanding of actual implementation of CTI in [login to view URL], Salesforce itself provides a way to connect to any CTI service using Salesforce CTI (i.e. Call Center Settings). T Flere

$20 USD / time
(6 bedømmelser)
4.5
KirtiSalesforce

Dear Sir/Madam, Greetings from Ksolves India Pvt. Ltd. I represent Ksolves which is a leading NASSCOM certified company based in India providing services to Salesforce customers like CRM customisation and custom Flere

$16 USD / time
(9 bedømmelser)
4.4
Bizappln

Hi, Greeting from yaali bizappln solutions. Yaali Inc is a Cloud Application Development Company. Founded by ex-employees of Zoho having 15+ years of experience in building On-premise Software Products & SaaS solut Flere

$22 USD / time
(1 bedømmelse)
3.8
GMWinfotech

Dear Team, First of all thanks for sharing your PDF documentation and detailed scope of the work. I have gone through the entire scope and I have experience working on CTI for Salesforce. I would love to demonst Flere

$25 USD / time
(2 bedømmelser)
2.9
pooja1212

Hello, I am a top notch Salesforce Certified Administrator and Developer who has a 10+ years of experience in [login to view URL] Consulting and has done 500+ implementations all across the globe for Startups and SMB’s. Flere

$24 USD / time
(1 bedømmelse)
1.9
prajsam9669

I am currently working as a Solution Architect with my orgnanisation, please direct message me so I can provide you my detailed resume, I am unable to post much details on freelancer.com

$22 USD / time
(0 bedømmelser)
0.0
ACC25California

Hello There, I am California based Salesforce Architect/Developer having 10+ years of experience with Salesforce Administration,Configuration,Development,API Integration,APEX,Visualforce UI and Lightning development,Cu Flere

$44 USD / time
(0 bedømmelser)
0.0
Unieke

Dear All,   We are a team of highly experienced software engineers who have worked on commercial developments projects. Though we are new to the freelance platform, we do have substantial experience in delivering var Flere

$22 USD / time
(0 bedømmelser)
0.0
Mexi2705

Hello I am having 10 years of rich experience as Software Developer. In-depth knowledge of various platforms, software systems, and servers. Extensive background in full life cycle of Software Development process incl Flere

$44 USD / time
(0 bedømmelser)
0.0
sanyukta14

Hi, We have worked on a similar project where we integrated VOLP and also Twilio. Which Salesforce edition do you have? My questions: 1) Do you want to setup both Incoming and outgoing calls in salesforce.? 2) Do Flere

$25 USD / time
(0 bedømmelser)
0.0
gptanjali98

Hello, Yes, I can help you to Build your salesforce project and I am expert in salesforce architect with more than 12 years of experience also I have a team of an experienced developer in the same. I have gone th Flere

$22 USD / time
(0 bedømmelser)
0.0
samitXI

Hi, We have done good number of CTI and IVR integrations with Salesforce. We are confident that the experience can be utilised in your project as well. Let us know if we can connect.

$27 USD / time
(0 bedømmelser)
1.0
MAnkita

Hello, We already have developed CTI for lot of our customers and recent was in Paris for CTI only. You can read more about us at [login to view URL] and see the expertise we have for CTI. WE have done 200+ implementatio Flere

$27 USD / time
(0 bedømmelser)
0.0
rabhardwaj

I have been in this field for more than 7 years. I have experience in C#, PHP, Perl, WordPress, Html, Salesforce CRM,Postgres, Python, Ubuntu, Crontab, Web Services, Xero, Rest API, Zend, AWS API Gateway, Lambda, AWS S Flere

$22 USD / time
(0 bedømmelser)
0.0
Cognegic

Dear hiring manager, Greetings! I am a CISCO certified professional having 25+ years of experience i NETWORK ARCHITECTURE, we have read your description and understood it well. I would request you to discuss it in Flere

$25 USD / time
(0 bedømmelser)
0.0
sonalbsarkar

I have 6+ years of extensive experience in programmatically customizing Salesforce CRM instances. I also have some experience of networking and phone systems which uses VOIP. That's why I believe that I can definitely Flere

$15 USD / time
(0 bedømmelser)
0.0