Short Term Rental Virtual Assistant

I am seeking a dedicated Virtual Assistant to help manage my short-term rental properties. Your primary responsibilities will revolve around: - Guest Communication: This includes responding to inquiries, handling complaints, and providing check-in/check-out instructions. You will also be coordinating with cleaning staff during turnover periods. - Booking Management: Keeping track of reservations and ensuring optimal occupancy. - Property Maintenance Coordination: Addressing maintenance issues and coordinating repairs as needed. The ideal candidate will have experience in the short-term rental industry and be familiar with platforms such as Airbnb, VRBO, etc. Excellent communication skills are a must, as is the ability to handle potentially stressful situations with grace and professionalism. Knowledge of Hostaway CRM is a plus. Your proficiency in managing inquiries through various channels such as Email, Phone, and Booking websites will be crucial to your success in this role. I am looking for someone who is proactive, organized, and has a keen eye for detail.

Project ID: 38738707