I am an enthusiastic reliable hardworking individual of over 8 yrs. experience as a Team Leader in Customer Care mentoring customer care executives. I had been working in Travel industry in customer care department with renowned Travel companies like Dnata & FCM solutions. I have 8 years’ experience in training the customer care executives in the fields of telephone & email etiquette, Client communication over phone, emails & live chat.
I also have experience in data entry, lead generation, and market research. I meet all my deadlines & complete all my projects on time. With my experience & dedicated efforts, I will be able to provide excellent customer service & anything else you may need help with.
I specialise in:
• Virtual Assistance
• Data Entry
• Email handling
• Tele- Marketing
• Price comparison across various websites
• Yield Management
• Email – Marketing
• LinkedIn Profile research