I am looking for a virtual assistant that is reliable, takes initiative, problems solves and can complete tasks on time with minimal supervision.
My company has been around since 1999 and because of our constant growth we need to expand our team.
We are very experienced with working with virtual assistants. We have had many over the last 6 years. My primary virtual assistant has been with me for 3 years, plus I have three others that work for me full time.
Core Work Tasks (These are tasks that you would do on a daily basis.):
Customer Service – Respond to customer issues via email and the odd time call a client (1 or 2 times a month). Sample customer service issues are answering questions regarding products, help answer/solve download questions/issues.
Transcriptions – Be able to do some transcription from english speaking audio or video into a Word document. Then take the audio and edit so it can be used as a blog post.
Additional Work Tasks (These are tasks that are done on a weekly basis.):
Image and Video Editing – Perform very basic editing.
Being able to crop and decrease the resolution of an image.
Be able to trim the start end of a video and crop a video, uploading videos. Also uploading videos to Youtube and adding descriptions.
Content Management – Posting of blog posts, formatting blog posts, inserting images, performing light proof reading of blog posts, managing commenting to the blog post and approving/declining blog comments.
Document Organization – Formatting Word documents, creating tables, organizing styles. Example is formatting exercise programs (adding exercise descriptions and pics to programs).
Manage Social Media – On a daily basis manage Facebook by adding posts, responding to people, and working on interaction with people.
Plus, manage YouTube a few times a week and LinkedIn on a weekly basis.
Sales Organization – On a weekly or bi-weekly basis will collect sales made and organize into a spreadsheet.
Internet Research – Search out a topic on the internet and collect information.
Summarize Data – Collect data and provide summary of website statistics and list numbers.
Tasks and Procedures – Assist in building procedures that you are doing and creating little videos of the task you have done.
This is also the way that training is done.
Document Creation – Be able to format a Word document and convert it into a PDF.
Software – Must have an understanding or be open to learning Microsoft office products, Skype, Dropbox, Wordpress, Lastpass, Gmail, Google Docs, Jing and Screencast, Zendesk, Clickbank, Pinterest, Infusionsoft and iContact.
Please, note I am looking for serious applicants, that are hard working, prompt, on time, solution oriented, takes initiative, problem solving, open to learning new things, looking for a stable long term job with a company that is fair and growing.
• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Email Management
- Project Coordinator
- Editing Proofreading
• Marketing & Sales
- Email Marketing
- Video Marketing
- Content Management
• Graphics & Multimedia
- Video Editing
• Customer Service & Admin Support
- Community Forum Moderation
- Content Moderation
- Customer Support
- Email Support
- Phone Support
- Social Media Moderation