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Help with customer support

Do you have at least 1 year of experience within Customer Support? Do you like to work from home? Are you organized and committed?

We are currently seeking to extend our live-chat team with additional customer care representatives who are preferably fluent speakers of one or more of the following languages: English, Dutch, German, Finnish, Norwegian, Swedish.

Main tasks

- Be on live chat using SmarterTrack;

- Answer or reply to any player or affiliate enquiries coming via live chat and / or e-mail, providing a satisfactory solution to the customer's inquiry and exceeding his/her expectations in doing this;

- Work together with team leads and trainers to constantly keep your knowledge up-to-date;

- Providing swift and comprehensive feedback to the team leads in case any current issues that need special attention arise;

- Making sure that the customer is satisfied with the whole customer service experience, every time;

- Managing customer accounts;

- Informing customers about current and upcoming promotions;

- Suggest improvements on sites, products, processes.

Requirements

- Must be fluent in English and in Dutch / German / Finnish / Norwegian / Swedish, as applicable;

- Possessing excellent written and verbal communication skills;

- Previous experience in a customer service environment, call center or an international business setting;

- Flexible and willing to work any hours/times needed, including weekends;

- Being a dynamic multi-tasker, able to effectively manage different tasks simultaneously;

- Being able to work remotely as a work from home support agent;

- Knowledge of basic MS Windows functions;

- Be friendly, energetic, motivated and reliable;

- Deliver with a clear communication;

- Have a positive approach towards solving problems.

Evner: Kundeservice, Kundeservice, Telefon Support, Virtuel Assistent

Se mere: work remotely from home, work from home live chat, work from home in customer service, virtual assistant, customer support, customer service, work from home customer support, work from home customer service agent, work from home customer service, Work from home chat support, work from home call center agent, Work from home call center , work from home business leads, work from home as virtual assistant, work from home arise, work from home agent, work customer service from home, work at home virtual call center, work at home virtual assistant, work at home customer service agent

Om arbejdsgiveren:
( 0 bedømmelser ) Romania

Projekt ID: #10873000

60 freelancere byder i gennemsnit €9/time for dette job

€12 EUR / time
(75 bedømmelser)
6.4
Shah101

Do you have at least 1 year of experience within Customer Support? Do you like to work from home? Are you organized and committed? We are currently seeking to extend our live-chat team with additional customer care re Flere

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Excelentt

Kindly share more details about your business. Have you created canned responses yet? I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark, intercom, com Flere

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Freelancelau

Hi :) Thanks for giving my company the opportunity to submit my proposal to join your project. Welcome to Freelancer.com and Quality Data Entry! I would like to be part of your outsource project as a customer servic Flere

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3.8
samjohnyb4u

I'm fluent in Spanish, English and German for chats. I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides Flere

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3.9
tuhindo82

Dear MBA degree and B. Sc (Computer Science),Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as aAsstt: Manager (MIS and IT). I have just seen your Job posting and upon read Flere

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SahyadriIndia

Hello, Pleased to introduce myself as a freelancer from India with 14 years experience. Have provided Live chat and Email based customer support for 3 years to a Canadian eCommerce shipping worldwide. Have com Flere

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Oordosgoitia

Dear Employer, I'm a native spanish speaker. I'm a customer support and virtual assistant with more than 5 years of experience. I speak Spanish, English and [login to view URL] I'm system engineer and physician. I can do th Flere

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rudolph1988

Hello, My Name is Rudolph. I'm a trained and experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft delivering excellent Customer Service and Support through E-mail and Live Flere

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shashikantrathod

Hi, My name is Shashikant (Simon). I am having total 8 years of experience in Telemarketing Industry. In Past I have taken calls for: Microsoft as Technical Support Executive (Voice Process US) EarthLink: Technical Flere

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perfectdeadline

Dear, Regarding the position of Virtual Assistant I am the best. I have worked as an Administrative Assistant for the past 5 years, with the last 3 of these in a virtual capacity. As your job posting requires, I Flere

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vijaydhankani30

Hi, i am quite proficient in these kinds of work, i will do this work as per your requirement. Hire me today !

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2.1
abugosia

Hi I have good experience with customer support (ENGLISH). I have also good team for this, I am also giving customer support for live chat to my client for online mobile store. we can also make trail, if you l Flere

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1.3
lewebsite

Hello Sir , We are a new call center here in El Salvador and we have available 10 agents that speak english and spanish for your campaign if you are interesting let me know we can be your call center here in El Salvado Flere

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vanbrunschothans

Hello, My name is Hans van Brunschot. I am a Dutch Native and I have working experience in an international field as well experience with live chat in B2B. I am a freelance (online) marketer, (seo) content writer an Flere

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mesalem

I've worked as IT customer support manager in 2 biggest multinational companies worldwide (Unilever & HP) , also, I've worked with many technologies .

€7 EUR / time
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AiderK

Hello! My name is Aider. I'm from Ukraine. I have about one year experience in customer service. Some information about previous work. Zoom Support Job Title:ClientSupportManager Supportingandprovidingsuperiors Flere

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irshadahmed78

A proposal has not yet been provided

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0.0