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Email customer support for subscription website (Zendesk/Part time)

$2-8 USD / hour

Færdiggjort
Slået op over 10 år siden

$2-8 USD / hour

I'm looking for a customer support rep who can read/write english fluently. You'll have to respond to support tickets during the day as they come in. My current support rep spends about 2-3 hours each day (throughout the day) responding to tickets. A ticket might only take a few seconds or a few minutes to solve. The business is subscription based, and most of the tickets are basic support questions. Some want to modify their subscriptions, and other's ask for assistance with website errors. I'll need you to respond to all tickets in a timely manner throughout the day (7 days a week). This is a part time job that you can do in between other tasks. Your rate can increase if you wish to continue working, and you do a good job. We can rate this as a minimum 20 hours of work per week (but it is probably much less than 20 hours)
Projekt-ID: 5100247

Om projektet

28 forslag
Projekt på afstand
Aktiv 10 år siden

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Brug Avatar.
I am a Realtor, so I have a very flexible schedule and can definitely reply to customers in a very timely manner. On top of this, I have worked in customer service positions for 16 years and have a deep passion for solving customers' problems. Thanks!
$3 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
28 freelancere byder i gennemsnit $4 USD/time på dette job
Brug Avatar.
Dear tmnsky, Greetings! I hope you are doing well. I have reviewed the requirements and would like to offer my services. I have a pretty decent experience as a customer support associate while I was working for an ebay store. Apart from being technically sound, I have a very professional and friendly approach,which is very important while responding queries. Could you kindly let me know if this job is going to be during US business hours? Also, would you provide a little training about your business and products/models offered? Please let me know if you have any questions. Thank you and looking forward to hear from you. Best, Ankur
$5 USD på 20 dage
5,0 (7 anmeldelser)
4,6
4,6
Brug Avatar.
Hi Sir, I promise quality service with quick job submission time. I am ready to start the project immediately now and I am also ready to present a sample before we start. I am an experienced and efficient web searcher, admin specialist, and eCommerce website management expert with more that 3 years on Freelancer.com. My bid for this task is $4/hour, negotiable. Please let us know of any questions or concerns you have regarding our proposal. Many great thanks for the opportunity to work with you on what I am certain will be a conspicuously successful partnership. Sincerely, Kalpana
$4 USD på 20 dage
4,4 (15 anmeldelser)
4,5
4,5
Brug Avatar.
Greetings! I'd like to offer you myself as your customer support agent. I am working as Customer Support Agent since 2010. I am very familiar with this kind of jobs and that's why I am giving you assurance of quality work. Would you like to choose me as your Customer Support Agent to prove myself? Best regards, -Arnob
$2 USD på 20 dage
5,0 (4 anmeldelser)
3,5
3,5
Brug Avatar.
Hi My name is Neha from The AeroDynamic Team based in UK. I have much experience and would be happy to get started at your earliest convenience. There are a lot of time wasters here and I would just like to add that this is a serious and realistic bid from a professional company. Hope to hear from you soon. Regards, Neha Sharma
$5 USD på 20 dage
5,0 (1 bedømmelse)
3,4
3,4
Brug Avatar.
I would love to be a part of your team. My bid is $4 per hour and I can work 15 to 20 hours per week. I have 5 years experience as an email customer support agent and was later on promoted as a Quality Analyst for the same department. I am confident that my experience in this field will contribute to the success of your company. I am also willing to be trained to get myself familiar with your processes and products. Regards, Mabelle Puno Philippines
$4 USD på 20 dage
5,0 (3 anmeldelser)
2,7
2,7
Brug Avatar.
Hello, I have read your project description and need to ask a few questions on customer support: 1) What are the timings of customer support (EST/PST)? 2) Which ticketing system do you have? OSticket, CRM? 3) I need the URL of website for reading. If you have any questions please do let me know. Regards, Vnex
$3 USD på 16 dage
5,0 (3 anmeldelser)
2,0
2,0
Brug Avatar.
Hello, I have the necessary experience for the said job, I have done supports for vpn companies and e-commerce as well. Willing to work 56 hours a week, if you're interested kindly pm me for the details.
$5 USD på 20 dage
5,0 (6 anmeldelser)
1,9
1,9
Brug Avatar.
Hello my name is Alejandra I have 8 years of experience on Bi-lingual Call Center, (English-Spanish), as an agent and a quality analyst at the Quality and training area, (SYKES) Actually I´m Quality and Training coordinator. I have experience working with translation and administrative work with the following companies: o Tracfone Wireless o Capital One o Kodak Native spanish speaker , certified english- Spanish translator. I have the expertice to complete the work you need . If interested,please contactme If you have any questions, just letme know. I look forward to working with you, and thanks for posting your project. Best, Alejandra Argoutsourcing
$4 USD på 20 dage
5,0 (1 bedømmelse)
1,5
1,5
Brug Avatar.
As an experienced business professional I am used to answering and dealing with many customer inquiries and ensure that customers receive an expected high service in response, detail and timings. I have worked with many clients and businesses, I have undertaken many email support roles and have supported clients and customers with email and over the phone support to ensure that their business provides the best customer service. I hold an honors degree which demonstrates a high level of English understanding following many assignments which had to be produced in legible English to pass my degree. I am available for 20 hours plus per week and would certainly enjoy working with you on your project among other projects which are internet and email based. I am also available for an immediate start If you wish to contact me to discuss your project needs any further I would be extremely happy to answer any questions you may have over a personal message. Looking forward to hearing from you and hopefully working with you soon Sean
$5 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hello, I can do this for you as I Hope you will provide basic training about your business an services so that it is easy for me to respond to your customer's tickets. I am online most of the time and this job would not be difficult. Looking forward to hear from you. Thank you
$4 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
A proposal has not yet been provided
$3 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hi, I would like to apply for this job. If you are online now please contact me so that we can discuss about it. rgds Jasenka
$5 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
A proposal has not yet been provided
$5 USD på 24 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hi I am a hard-working person. I can do this job and I can work 7 days a week. I am very eager to get this job and start asap. I am always willing to learn new skills and complete my jobs timely. Please award me this project and you will not be disappointed. Thanks Pratul
$4 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hello, I have worked as a Customer Support Executive (e-mail queue) with British Telecom for more than 4 years. Meeting SLA and Customer Satisfaction are my watchwords. If quality and punctuality are what you are looking for, I am the man for you. Regards, Custhelpexpert
$4 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
My educational qualifications and natural talent coupled with quality academic management experience of training, budgeting, procurement, publishing, multimedia and social works. I have experienced a smooth and progressive cadre career at one of the top ten, ISO Certified organizations.
$4 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hi, I've been doing this job for almost 4 year so I've got the right experience. I am online all day long and I've also a smartphone with an email client in case I'm not at home. I accept payment via payooner, paypal, moneybookers or anything it is more convenient for you. I am planning to rent a home by myself so I need an additional job and this seem to be the right one.
$6 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
A proposal has not yet been provided
$3 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hello, experienced freelancer is for your service! BA+MA degrees in English philology, I can assure you, my language knowledge is perfect! Have experience in customer support field. Looking forward to your answer. Thanks in advance!
$4 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
A proposal has not yet been provided
$3 USD på 20 dage
0,0 (0 anmeldelser)
0,0
0,0

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