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fix audio on MP4 to play on TV

I have a problem playing the below (dropbox link) MP4 file on my TV brochure.

[login to view URL]

The video works but we cannot hear the audio.

Please note the file plays on the computer and we can hear the sound but when I upload this file to my TV brochure the video plays but there is no audio.

Please also note we have three other mp4 video files on the TV brochure and they all play fine but for some reason this MP4 the video plays but there is no audio

I cannot figure why the audio does not play.

Can someone check the MP4 file and fix the issue?

Thanks

Here is the link to the MP4 file

[login to view URL]

Evner: After Effects, Audio Services, Videoredigering, Videoproduktion, Video Services

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Om arbejdsgiveren:
( 129 bedømmelser ) Slough, United Kingdom

Projekt ID: #18113082

Tildelt til:

deminitry6

Hello, I have done the job and can send you right now. I 'II make you order and can send you done work. I 'II approach your work responsibly and professional. Can I start you work now? Thanks.

£13 GBP på 1 dag
(1 bedømmelse)
2.1

10 freelancere byder i gennemsnit £20 på dette job

varunbw

2. ZD Corporate Film - [login to view URL] 3. Searcho AV - [login to view URL] 4. One Triumph Teaser - [login to view URL] 5. 2BM Short Film - [login to view URL] 6. DESL Short F Flere

£50 GBP på 1 dag
(54 bedømmelser)
6.3
Breadmiller

Do you have the manual to your TV or anywhere else you could look up the correct technical specifications for the video files? If not, we could compare the file that works and the one that doesn't. If that doesn't help Flere

£30 GBP in 0 dage
(55 bedømmelser)
6.0
paulcristia

One of the audio characteristic of the file is not supported by the TV. Audio format is AAC, LC profile, stereo, variable bit rate mode 125-203 kb/s, 48.0 kHz sampling rate. I can create several test files, with diff Flere

£11 GBP på 1 dag
(287 bedømmelser)
6.1
aromashevsky

Hello! I will do your job quickly and efficiently! work experience 12 years! view my portfolio! I will be glad to help!!! [login to view URL]

£18 GBP på 1 dag
(22 bedømmelser)
4.8
firooofficial

I have too much experince on Video editing Jobs. You can see them in my porfolio The Project details are good. If you have more details please let me know. To check my portfolio link: [login to view URL] Wh Flere

£20 GBP på 1 dag
(46 bedømmelser)
4.7
ztitchez

hi there, i can look at the file for you and re render it for you, and what device exactly are you playing it on?

£15 GBP på 1 dag
(6 bedømmelser)
3.0
anuragkakati11

Hello sir/mam The problem would be solved in a day. I will render you the same video in proper codec. No advances required. Thank you.

£10 GBP på 1 dag
(11 bedømmelser)
2.8
taheer143

i can help you right nkw Relevant Skills and Experience i will help you to fix it within 10 min

£18 GBP på 1 dag
(0 bedømmelser)
0.0
evonsystems7

Hi, Thank you for giving me a chance to bid on your project. i am a serious bidder here and i have already worked on a similar project before and can deliver as u have mentioned I have got Rich experience in Jooml Flere

£18 GBP in 7 dage
(0 bedømmelser)
0.0