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Ever since an authorized repair shop reset the BIOS on my wife’s HP laptop, her Windows machine refuses to see the private network share on my computer that sits on the same router. Outlook is sorted, but this local network link is still dead and she needs it for daily file access. Here is what I know so far: • The laptop runs Windows. • Symptom: it simply cannot connect to the network, even though every other device on the router talks to each other fine. • I have already restarted both the router and the laptop and double-checked the usual network-adapter settings, so basic fixes are out of the way. • I can remote into the laptop without issues, so you’ll have full access for deeper diagnostics. I’m looking for someone who can jump on a quick remote session, work through advanced Windows networking tools (Device Manager, PowerShell, services, firewall rules, SMB settings, etc.) and get the machines talking again. The job is done when the laptop can reliably browse and transfer files to my computer through the router.
Projekt-ID: 40399886
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Hi there, I’ve reviewed your screenshots and the error message ("Multiple connections to a server... by the same user") tells me exactly where the conflict is. A BIOS reset often desyncs network credentials and TPM-stored tokens, causing Windows to "ghost" a connection that prevents new logins. I can resolve this quickly by: Flushing the existing hidden network sessions via PowerShell/CMD (net use /delete). Re-configuring the SMB client settings and Credential Manager to ensure the laptop identifies correctly to the host. Verifying the Private Network profile and local account permissions on the host computer. I am an IT Support Specialist with a CompTIA A+ certification and extensive experience in Windows networking. I can jump on a remote session immediately to get your wife’s file access back to normal. Looking forward to helping you resolve this!
$45 USD på 1 dag
0,0
0,0
40 freelancere byder i gennemsnit $130 USD på dette job

As someone who has spent a significant amount of time working in information technology, network administration and security, I believe I possess the necessary skills to solve your windows private network connection troubles. Over the course of my 10-year-long career, I've had the pleasure of working with renowned vendors such as Cisco, Microsoft, Mikrotik amongst others - giving me a well-rounded knowledge to tackle any complex network issues. Moreover, my expertise isn't just limited to network administration; I am also well-versed in operating systems including Windows and Linux servers. This means that while addressing your private network connectivity concerns, I can comprehensively and effectively analyze issues on both ends of the router. It is this holistic approach that sets me apart – not only will we resolve the existing problem but we'll also make certain it doesn’t occur again in the future. Lastly, I pride myself on my quick turnaround time and always being available for my clients. Technology can be frustrating, particularly when it seems to fail at very specific tasks like accessing a local network share - but with my assistance through a quick remote session, we'll get to the bottom of it together. Rest assured that my commitment lies not just in solving today's problems but ensuring your wife's laptop experiences no such hiccups going forward.
$150 USD på 2 dage
7,2
7,2

With over a decade of extensive experience in the IT industry, specifically in Network and Server Administration, I believe I am more than qualified for the task you have at hand. My Cisco CCNA & CCNP Networking certifications coupled with my in-depth knowledge of Windows Servers make me an optimal fit for resolving your private network issue between your wife's laptop and computer. As you mentioned, advanced network tools such as PowerShell, Device Manager, firewall rules, SMB settings, etc. are required to resolve this particular issue. Having worked extensively on such tools, I can assure you that I am proficient in their uses and can navigate through them efficiently. What differentiates me from other experts is that I don't only fix the apparent problem but ensure its longevity; once the laptop is able to browse and transfer files reliably, it would stay that way. Furthermore, I commend you for highlighting the remote access possibility. This gives me full access to your system for closer diagnosis and quicker resolution, saving us both time and hassle of traditional troubleshooting process. In conclusion, entrusting this task to a seasoned expert like myself ensures not just a quick resolution to your immediate problem but also a long-term stable network connection that meets your need for daily file access. Looking forward to resolving your issue at the earliest!
$120 USD på 7 dage
6,0
6,0

Hi there, I can jump in over a remote session and fix this in no time. Please message me to start. Thanks!
$30 USD på 1 dag
5,6
5,6

Hi, I can help you quickly diagnose and fix this Windows network sharing issue. This is likely caused by a reset of network profile, SMB settings, or firewall rules after the BIOS repair. I’ll remotely check and fix: * Network discovery & private network settings * SMB sharing configuration * Windows firewall rules for file sharing * Required services (Workstation, Discovery, etc.) * Direct connectivity to your PC via IP if needed I’ve resolved similar LAN/file-sharing issues before and can get your machines communicating again quickly. Ready to start immediately.
$220 USD på 3 dage
5,4
5,4

Network Bidding Hi, I hope you are doing well. Myself Jibran and i read your project details.. I'm working as system and network administrator since 2013. I'm CCNA CCNP certified from Cisco.I have resolved this kind of issues and can help you in this and get resolved quickly. Let's connect to quickly resolve it. Thanks
$70 USD på 1 dag
5,6
5,6

Hello, i can connect instantly remote and help you to fix this issue. Initiate chat with me Thank you
$50 USD på 1 dag
5,4
5,4

As a top-rated freelancer in IT support and network administration, I have extensive experience troubleshooting various issues that occur in Windows devices. Given your problem, I believe I can provide the reliable solution you seek. My proficiency with advanced Windows networking tools such as Device Manager, PowerShell, services, firewall rules, SMB settings, et al. would prove invaluable in diagnosing and fixing your wife's HP laptop. Beyond possessing the essential skills for this project, I boast an impressive technical skill-set in managing and troubleshooting desktops, servers, switches, routers and other IT devices - including those by Cisco and RedHat. Being a Microsoft-certified expert in Active Directory, File Server, Remote Desktop Server and more also means that I am well-versed with resolving network issues for different Windows versions. Additionally, my use of licensed remote control software like Anydesk will allow me to successfully complete the task through a quick remote session. This means you'll have a solution sooner than later. Let's get your private network connection fixed promptly so your wife can regain access to her important files without hassle.
$100 USD på 1 dag
5,3
5,3

I will help you fix your network issue now, Worked with all kind of servers and all panels since 2007 And currently working as linux system administrator If you need to start as soon as possible contact me , please contact me now, looking forward to work with you Best regards
$50 USD på 1 dag
3,9
3,9

Hello, I’m an IT expert with over 20 years of experience in the industry. I hold certifications as a Cisco Certified Networking Professional (300-100 and 300-115), Linux Certified Professional (LPI 101, 102, 103), Red Hat Certified System Administrator, VMware Certified Professional (versions 4, 5, and 5.5), as well as being a Microsoft System Administrator/Engineer from 2003 to 2022 and AZ104
$100 USD på 1 dag
3,7
3,7

I can help you fix this Windows network share issue remotely. From the screenshots and symptoms, this looks like an SMB/network share authentication problem rather than a basic router or adapter issue. The “multiple connections to a server using more than one username” message usually means Windows has cached an old SMB session or stored credentials, and the laptop is trying to connect to \\PAVILION-ED with the wrong account. I can join a remote session and work through it step by step: - Clear existing SMB sessions and cached Windows credentials - Verify the correct local/Microsoft account format for the shared PC - Check Network Discovery, File and Printer Sharing, SMB settings, firewall rules, and required Windows services - Test direct access by hostname and IP - Confirm stable file browsing and transfer between both machines I have experience troubleshooting Windows file sharing, SMB authentication, Credential Manager, PowerShell networking commands, and local LAN access issues. The job will be complete only when the laptop can reliably browse and transfer files to your computer over the local network. I’m available to start with a quick remote session.
$100 USD på 1 dag
3,4
3,4

Hello there, I hope you’re doing well. I’m genuinely interested in supporting your needs. I bring over 15 years of experience in IT and technical operations, specializing in: Troubleshooting Windows, macOS, Office 365, Networking, WordPress, VMs, RDP, Google Workspace, and cloud applications Automation: Power Automate, Power BI, workflow optimization, and media transcoding pipelines Please contact me via messages to discuss your project.
$30 USD på 1 dag
3,1
3,1

Hi, I can quickly diagnose and fix your Windows network share issue after the BIOS reset using advanced tools (SMB, firewall, services, PowerShell).
$280 USD på 1 dag
3,0
3,0

Hi, I have understand your laptop problem, I have experience in Network troubleshooting, i am fully confident that i can resolve the issue. Waiting for your reply. Regards, Vikas Madan
$140 USD på 7 dage
2,9
2,9

Hello, I just came across your issue with the HP laptop not connecting to the network share, and I can definitely help you out. It sounds like a frustrating situation, especially since everything else seems to be working well on your network. Here's how I would tackle it: With my extensive experience in Windows troubleshooting and network administration, I'm confident I can identify and resolve the underlying issue. I'll start by checking advanced settings using PowerShell for any hidden configurations that might be blocking access. Additionally, I'll review firewall rules and SMB settings to ensure they align correctly for file sharing. I'm ready to jump into a remote session at your convenience and work through this until we have everything running smoothly again. Looking forward to resolving this quickly! Best regards, Giorgia.
$100 USD på 2 dage
0,0
0,0

Hi there, I read your requirements carefully, and I can help fix the Windows private network/share connection issue through a remote session. I will check the laptop’s network profile, SMB settings, firewall rules, Windows services, sharing permissions, Device Manager, DNS/name resolution, PowerShell network diagnostics, and any BIOS-reset-related network changes that may have affected local sharing. The goal will be to restore reliable access so the laptop can browse and transfer files to your computer on the same router. I can start quickly and work carefully without disturbing Outlook or other working settings. Cost: $150 || Timeline: Same-day remote fix Payment and timeline details can be discussed further to align with your expectations. Best regards,
$150 USD på 1 dag
0,0
0,0

From the sound of it, I'm your guy, and let me explain exactly why. With over 12 years of experience as a full stack web developer, I've become well-versed in a variety of technologies including Microsoft systems, network administration, troubleshooting, and all things Windows desktop. As a freelancer who has worked with diverse clients over the years, I bring expertise in understanding unique technology problems and offering tailored solutions. In addition to my technical prowess, I thrived in problem-solving situations, finding innovative answers through my deep dive into tools like Device Manager, PowerShell, services, firewall rules, SMB settings and so on. This ability to go beyond basic fixes aligns perfectly with your needs since you've already covered those steps. Finally, and importantly, my skills in remote access and precise diagnostics will ensure that I not only identify the exact problem but also bring your wife's laptop back to its pinnacle performance. So let's kickstart a quick remote session whereby I'll employ my rich experience and get those machines talking again smoothly. Your complete satisfaction is my ultimate goal. Choose me for a seamless solution!
$140 USD på 7 dage
0,0
0,0

Hello, Maksym here. I have seen your ".png" files that you post , everything is clear . I can do it for you perfectly . I have strong experience with Microsoft Windows networking, SMB share troubleshooting, BIOS-related network issues, and remote diagnostics. I can quickly join a remote session, investigate the post-BIOS reset configuration changes, and restore reliable access between the HP laptop and your private network share. I’ll troubleshoot advanced areas including network discovery, SMB protocol settings, firewall permissions, credential manager conflicts, adapter configuration, Windows services, PowerShell diagnostics, and possible BIOS/network driver issues introduced after the reset. My goal is to fully restore stable file browsing and transfer functionality between both systems with a clean and secure configuration. Best Regards.
$150 USD på 3 dage
0,0
0,0

As an expert on Windows tech support, I have come across this issue many times and know the exact fix. I can help you via remote desktop and will likely have it sorted very quickly, so that SMB file transfers work correctly once again. Best regards
$30 USD på 1 dag
0,0
0,0

This is exactly the kind of work I handle well. The BIOS reset might have altered network stack settings or SMB configurations, which often get overlooked but are crucial for network sharing. I will focus on advanced diagnostics through PowerShell and firewall rules to catch hidden issues. Keeping the troubleshooting steps clear and transparent helps avoid confusion and ensures we address the root cause quickly. Remote access will speed up resolution while maintaining smooth communication. Reach out for a free consultation, happy to share a clear next step with no expectations. Stef.
$150 USD på 14 dage
0,0
0,0

Hi, I've reviewed your screenshots and I can see exactly what's happening — this is a Windows Credential Manager conflict combined with a stale SMB session, likely triggered by the BIOS reset changing the laptop's hardware identity on the network. Here's what I'll do in our remote session: ✅ Clear all cached credentials from Windows Credential Manager ✅ Kill stale sessions using 'net use * /delete' via CMD ✅ Verify SMB1/SMB2 protocol status via PowerShell ✅ Check and fix File & Printer Sharing firewall rules ✅ Re-establish the network share with correct persistent credentials ✅ Test file browsing and transfer to confirm full resolution I've worked extensively with Windows networking, SMB configuration, and remote diagnostics — this exact issue (post-hardware-change credential conflicts) is something I've resolved before. I'm available to jump on a remote session immediately. Let's get your wife's laptop connected and back to normal today. Bid: $120 USD Looking forward to working with you.
$140 USD på 7 dage
0,0
0,0

Glen Allen, United States
Betalingsmetode verificeret
Medlem siden jul. 24, 2022
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