Bilingual (Japanese - English) バイリンガル(日本語と英語)が話せるカスタマーサポート募集

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Project overview:

We're looking for a Bilingual Japanese -English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to Japanese. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:

- Customer support experience in a fast-paced environment

- Great Japanese and English communication skills, both written and oral

- Should love making customers happy!

- Should have the ability to assess each customer’s issues

- Knows how to deal with difficult customers/clients

- Has good analytical and problem-solving skills

- Has good accurate records keeping

- Must be a good team player

- Can work with minimal supervision

- Ability to prioritize and multitask

- Knowledge of Domains, SEO and Analytics is a plus!

- Must be able to work remotely and full-time (at least 40 hours per week)

What We Offer:

- Convenience in working from home

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one(1) year and above

If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!

Evner: Oversættelse, Kundeservice, Japansk, Kundeservice, E-mailhåndtering

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Om arbejdsgiveren:
( 0 bedømmelser ) Imus, Philippines

Projekt ID: #27843771

5 freelancere byder i gennemsnit $5/timen for dette job


I have lived, studied and worked in Japan for 5 years. The work I do is an interpreter and manager for a Japanese company, I have many partners in America as well as other countries, so my main languages are Japanese a Flere

$5 USD / time
(5 bedømmelser)

Hi, I'm Joanna from the United Kingdom.I am a UK translator. According to the project you need a translator who can translate your project from Japanese to English. I am a native English speaker but I can help you with Flere

$8 USD / time
(1 bedømmelse)

Dear Sir, I am really interested and I am confident that I will finish my work before you are given a time limit and even looking for long term contract works. Regards Neema

$5 USD / time
(0 bedømmelser)

hello there, I am glad to help you with your project. I have checked all your requirements and I am interested in doing your project. I hope you will you will provide this opportunity to prove my ability.

$4 USD / time
(0 bedømmelser)

I am thrilled to be applying for the opportunity to become a Translator and be of assistance to your company. I believe that with my somewhat peculiar background and collection of skills, I can be of great use in this Flere

$5 USD / time
(0 bedømmelser)