Our Android app is visited by more than ~100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Bengali language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
Skills: English, Bengali
33 freelancere byder i gennemsnit ₹22340 på dette job
First things my mother tongue is Bengali and second thing and I am graduate in Bengali language and also now I am complete My master degree in Bengali Language.
I am proficient in both English and Bengali. I live in Bangladesh. I have good experience in being a Chat Support agent (non-profit). Looking forward to be working with you. :)