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Title: Manual QA Tester for Voice-AI SaaS Portal (Ongoing, ~10–15 hrs/week) Project: We're building a multi-tenant operator console for a voice-AI agency platform (think: dashboard where small businesses get an AI receptionist that answers their phone, books appointments, and answers questions from a knowledge base). New features ship weekly via AI-assisted development. We need a careful, detail-oriented QA tester to validate every release before it touches real customers. What you'll do: - Work through written test plans for each release (sprint cadence, ~weekly) - Exercise the operator portal end-to-end: agent CRUD, bulk CSV deploys, knowledge-base enrichment, customer-facing booking pages, cost dashboards, role-based access controls - Place real test phone calls to AI agents on US numbers we provide; validate that voice flows, DTMF routing, and call transfers behave correctly - Verify that listed features actually work — not just "page loads" but "the booking confirmation email arrives", "the agent's prompt updates after a save", "an archived agent can no longer take calls" - Find regressions: confirm previously-shipped features still work after each new sprint - Write bug reports with clear repro steps (URL, role, exact inputs, expected vs actual, screenshots/screen recordings, browser console errors when relevant) - Track findings in a shared sheet or our issue tracker Required: - 2+ years of manual QA experience on web applications - Strong written English (your bug reports will be read by US-based engineers) - Comfortable with Chrome DevTools (Network tab, Console, copy-as-cURL) - Comfortable making outbound phone calls to US numbers (we'll cover any call costs; calls are short) - Discipline to follow a test plan AND do exploratory testing on the side - Reliable internet + quiet environment for phone-call testing - Available for ~10–15 hrs/week with overlap into US Eastern business hours at least 2–3 hrs/day Nice to have: - Familiarity with [login to view URL] / Vercel apps - Postman or basic API testing - Playwright / Cypress / any browser-automation tool - Prior testing of multi-tenant SaaS or voice/telephony products - Familiarity with Vapi, Twilio, LiveKit, or similar voice AI tooling Trial task: First engagement is a paid 2-hour trial: walk through one existing feature with a checklist we provide, file 3–5 bug reports (real or seeded). Continue if the work is clear and reproducible. Rate: $8–$12/hr depending on experience. Trial paid at full rate. Apply with: 1. A sample bug report you've written (redacted is fine) 2. One sentence on a tricky bug you caught that another tester missed 3. Confirmation that you can make outbound test calls to US numbers 4. Your time-zone overlap with US Eastern
Project ID: 40426885
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109 freelancers are bidding on average $13 USD/hour for this job

⭐⭐⭐⭐⭐ CnELIndia team proposes to provide reliable Manual QA testing services for your multi-tenant Voice-AI SaaS operator console. Our QA expert has over 3 years experience testing web SaaS applications, strong English skills for clear bug reports, proficiency with Chrome DevTools, and is comfortable making short test calls to US numbers. We can commit to 10-15 hours per week with sufficient overlap into US Eastern business hours from a quiet environment. Steps how CnELIndia team can help you successfully complete the project: Successfully complete the paid 2-hour trial task by validating features and submitting detailed bug reports. Execute weekly test plans and exploratory testing for new features like agent CRUD, knowledge base enrichment, and booking pages. Place real test calls to verify voice flows, DTMF routing, and call transfers. Perform thorough regression testing to prevent issues in existing functionality. Create precise bug reports with repro steps, screenshots, and console details tracked in your shared tools.
$12 USD in 40 days
5.4
5.4

Hi there, Please find attached the following for your reference. https://www.freelancer.com/projects/testing-qa/test-mobile-app-certain-change/ https://www.freelancer.com/projects/php/mobile-app-website-bug-testing/#timetracker-179031618-invoice-0 You will be working directly with the tester with the following skill set. have 7+ years of testing experience with Certification. Have worked with English, American, Danish and Japanese Clients Have testing experience in domains like Healthcare, Client Relationship Management, Entertainment and Survey research. Expertise in : • Website and Mobile App Testing • Highly proficient in UI/UX Testing • Usability Testing, Cross Browser Testing • Analysing Requirement • Bug Report • Test Plan, Test Scenarios, Test Cases and Test Closure Report Creation • Designing Ideas to create Wire-frames • Can do a retrospective analysis of your organisation for process improvement • Have experience in Requirement writing and also 'User Manual' writing. • Working Knowledge of - HTLM, CSS, JavaScript, and Selenium. - Thanks, Raman
$12 USD in 40 days
4.8
4.8

Hi, I have 10+ years of QA experience working on SaaS platforms, dashboards, booking systems, and role-based workflows. I’m comfortable with manual testing, regression testing, Chrome Dev Tools, and writing clear bug reports with proper steps. Sample bug report from a previous project: Booking confirmation email was not triggered after successful payment when the user updated the booking slot before checkout. Reproduced on Chrome v126 under customer role. Expected: confirmation email should trigger immediately after payment. Actual: booking was created successfully but no email/webhook was triggered. A tricky bug I previously caught was a role-permission caching issue where archived users could still access restricted dashboard APIs after re-login due to token reuse. I can make outbound test calls to US numbers and can overlap with US Eastern business hours. Thanks, Vimal Raj
$10 USD in 15 days
4.8
4.8

Hello, I'm Rudra Kumar, and I bring to the table a wealth of experience in QA testing and project management. What sets me apart for this project is not only my 2+ years of web application QA experience but also my familiarity with AI-driven automation tools, such as Generative AI, which could be particularly useful for your voice-AI SaaS portal. By leveraging GenAI's capabilities, I can significantly reduce risks, accelerate delivery and improve product performance. Throughout my career, I have always had an eagle eye for detail and this aligns perfectly with your requirements for someone who can exercise the operator portal end-to-end through tasks such as agent CRUD, bulk CSV deploys, knowledge-base enrichment. Moreover, I am well-versed in tracking findings diligently and carrying out comprehensive regression testing; skills that are paramount to validate each release before reaching your real customers. With me on board, you can expect a disciplined approach to following test plans while simultaneously conducting effective exploratory testing. In addition to this qualitative approach to testing, I possess strong written English prowess - crucial for making precise bug reports that align with the needs of your US-based engineers and contributing effectively to a spreadsheet or issue tracker for effective communication between all involved stakeholders.
$8 USD in 40 days
4.6
4.6

Hi, I am Haresh, having 14+ years of experience in Software Testing Industry. - Having unique blend of knowledge in Quality Product Delivery, Processes Management, Functional testing, Integration and regression testing, load and Perfromance Testing which help me to take the Quality of the software to the next level. - Hands on experience on testing Desktop, Web Based, Mobile application and ERP based application. - Hands on experience on automation testing tools on selenium webdriver, jmeter, katalon studio, Appium, cypress, selenium with TestNG freamwork etc.. - Thorough understanding of Product Delivery Life Cycle, Software Testing Life Cycle and Software Development Life Cycle. - Experience in Well conversant with writing Test plan,Test Cases,Bug report, Release Note and Product Health Report. - Worked in various domains like Finance, Retail, Web Portals, Healthcare, ecommnerce, CMS, Eduction Portal, Life Insurance, ERP system etc. - I do have require mobile devices to test mobile view or applications like android and iOS applications. - I have hands on experience with Git, postman, MSSQL Server. Kindly review my profile and let me know you view over the same. Thanks, Haresh
$12 USD in 40 days
4.9
4.9

Hi there, I have read your project requirement. You need a reliable manual QA tester for your voice-AI SaaS platform to validate weekly releases, test voice-call workflows, perform regression testing, and provide clear reproducible bug reports before deployment. Our team has experience testing SaaS platforms, AI workflows, admin dashboards, and voice/telephony systems with structured QA processes and exploratory testing. Sample tricky bug caught: We identified a tenant-session caching issue where stale AI agent configurations appeared after role switching was missed during normal functional testing. Yes, we can make outbound test calls to US numbers and provide overlap with US Eastern business hours. A few questions: ============== Which issue tracking tool are you using? Are test plans already prepared for each sprint? Will staging mirror production telephony integrations? Do you require mobile browser testing as well? Best Regards, Srashtasoft Team
$12 USD in 40 days
4.6
4.6

Hello, I have experience with manual QA testing for web/mobile platforms, including regression, exploratory, and functional testing with clear bug reporting. I’m comfortable using Chrome DevTools, API testing, and structured test plans, and I can also handle real outbound test calls to US numbers. I can provide detailed reproducible bug reports with screenshots/videos, and I’m available for 10–15 hrs/week with overlap into US Eastern hours. Ready for the paid trial task.
$11 USD in 40 days
4.3
4.3

With over 4 years of experience as a QA tester specifically with web applications, I am confident in delivering the quality and precision required in a project like yours. My attention to detail and discipline in following test plans, while still conducting exploratory testing on the side, ensures that your platform meets the highest standards before it reaches your customers. Furthermore, my experience in regression testing will be invaluable in helping ensure that previously-shipped features continue to work well with each new sprint. In closing, I understand the essence of reliability and professionalism that underpins a successful remote collaboration. Not only will I manage my time effectively to accommodate ~30–35 hrs/week but also make sure to maintain an overlap into US Eastern business hours at least 2–3 hrs/day. Let's leverage my technical expertise to bring your voice-AI SaaS portal to life by offering a meticulous manual QA oversight that guarantees outstanding customer experience at all times
$12 USD in 40 days
4.2
4.2

⚠️ If you're not happy, you don’t pay. ⚠️ Hi there, Thank you for considering my proposal. I can ensure a premium, scalable, and efficient manual QA testing for your Voice-AI SaaS portal using my 2+ years of experience in web applications. I will deliver: • Thorough validation of releases through written test plans • End-to-end testing of operator portal functionalities • Real test phone calls to validate voice flows and call transfers • Regression testing and detailed bug reporting • Tracking findings in a shared sheet or issue tracker You will also receive: • Professional bug reports • Precise documentation • Clear communication and support I am confident I can execute your testing needs effectively. Looking forward to discussing the timeline and next steps. Best regards, Chirag
$8 USD in 30 days
3.8
3.8

Hi Respected Sir, Greetings of the day..... I am very much suitable for this offer, as I have wide variety of ways of working in software testing both manual and automation. When it comes to manual :- 1) I have Test Strategy preparation at organisation level 2) I have test plan preparation based on project 3) I have test cases, test data and test environment creation experience 4) Test execution experience 5) Test bug reporting 6) Test signoff report preparation Automation:- OOPS, Java, Selenium, Cucumber, Jenkins, Python 3.6 and 2.7 and Eclipse ETL testing, SIT Testing, Interface Testing, Backend SQL Testing, Mobile App testing using WDIO using Appium on labs, Browser stack. Docker and Microservices testing, XCSUI Test, XCode, IOS and Android testing. IOS based on SWIFT Rest Assured, Protractor, WDIO, Jasmine, Mocha, Cucumber, Cypress, Angular JS, Node.js for Single Page technology testing, Postman, Locator, Xpath, git, gitlab, playwright JavaScript, type script, Core Java, Cucumber, Sauce Labs, JMeter Data Base Testing Telecom BSS testing Rally Tool, ALM, qtest, Tosca, Jira Tool Robot framework using python and CI/CD pipelines using docker on gitlab and aws cloud Thanks, V Rama Prasada Reddy +91-9620100445
$12 USD in 40 days
3.9
3.9

Hello, I can support your ongoing QA needs by thoroughly testing your voice-AI operator console with careful checks across calls, flows, and all key portal features. I’ve worked extensively with web apps and simple technical tools, keeping things practical and easy to follow. I can document clear repro steps, explore beyond the checklist, and provide straightforward reports as your weekly releases roll out. Thanks, Teo
$25 USD in 34 days
3.4
3.4

Hi I can support your Voice-AI SaaS portal with careful manual QA across weekly releases, regression testing, and real end-to-end validation. The main QA challenge is making sure features truly work in real user conditions, including agent CRUD, CSV deploys, knowledge-base updates, booking emails, RBAC, cost dashboards, and live AI phone-call flows. I have experience with manual QA, SaaS platforms, regression testing, exploratory testing, Chrome DevTools, Network/Console checks, Postman basics, bug reporting, and test case execution. I can follow your written test plans while also checking edge cases that may be missed in standard release testing. For voice testing, I can place outbound calls to US numbers you provide and verify AI responses, DTMF routing, transfers, booking behavior, and archived-agent restrictions. I can write clear bug reports with URL, role, inputs, expected vs actual result, screenshots, recordings, console errors, and reproducible steps for your engineering team. Thanks, Hercules
$50 USD in 40 days
3.4
3.4

Hi, ⭐15+ Yrs Sr Developer here⭐ I have solid experience in manual QA for web applications, especially in fast-moving SaaS environments where frequent releases require strict regression testing, clear bug reporting, and careful end-to-end validation of user flows. I’m comfortable working with structured test plans as well as exploratory testing, and I pay close attention to not just UI behavior but also backend consistency, API responses, and real-world user scenarios that often get missed in sprint-based development cycles. I also have experience using Chrome DevTools, validating network requests, reproducing edge-case issues, and documenting bugs in a way that engineers can quickly understand and fix without back-and-forth clarification. The voice-AI component is particularly interesting, and I’m comfortable following scripted call flows, verifying system responses, and ensuring that real-time interactions like booking, transfers, and confirmations behave exactly as expected. I can commit to consistent weekly availability and structured reporting, ensuring each release is thoroughly tested before it reaches production users. If you think I am a good fit, feel free to ping me anytime. — GAZMIR
$12 USD in 40 days
3.2
3.2

Dear Sir/ Madam, I hope you are doing well. I am writing to express my interest in your project requiring a Manual Tester. With strong experience in testing web and mobile applications, I can help ensure your product is bug-free, user-friendly, and high-quality. ? What I Offer: ✔️ Functional Testing ✔️ UI/UX Testing ✔️ Regression Testing ✔️ Cross-browser & Cross-device Testing ✔️ API Testing (Basic level) ✔️ Detailed Bug Reporting (with screenshots/videos) ?️ My Approach: Understand project requirements clearly Prepare test cases & scenarios Execute test cases thoroughly Report bugs with proper steps to reproduce Retest fixes and ensure quality delivery ? Experience Highlights: Tested multiple mobile apps (Android/iOS) Experience with Flutter-based applications Worked on real-time features like notifications, APIs, and UI validation
$8 USD in 40 days
3.6
3.6

Which issue tracker do you currently use (Jira, Linear, GitHub, Notion, etc.)? Will testing happen only in staging, or also in production after release? Are the voice agents built on a specific stack (e.g., Twilio, Vapi, Retell, ElevenLabs)? Do you already have structured test plans for each sprint, or should I help expand/maintain them? Which browsers/devices should be included in the testing scope? I’d be happy to review your current test plan and staging environment and start supporting the upcoming sprint.
$10 USD in 40 days
4.7
4.7

Hello, I’m interested in the Manual QA Tester role for your voice-AI SaaS platform. Why I’m a fit 2+ years of experience in manual QA for web applications Strong attention to detail and clear bug reporting Comfortable with regression and exploratory testing Familiar with DevTools (Console, Network tab) and API checks Experience working in fast weekly sprint environments Testing approach End-to-end validation of core flows (agent setup, bookings, dashboards) Regression testing after each release Role-based access and multi-tenant isolation checks Verification of real outcomes (emails sent, bookings confirmed, call flows working) Cross-browser testing (mainly Chrome) Voice testing Comfortable making outbound test calls to US numbers Able to validate AI call flows, routing, and responses Documenting issues with timestamps and clear reproduction steps Bug reporting Clear steps to reproduce Expected vs actual results Screenshots / recordings when needed Console/network logs for debugging Trial Ready for the 2-hour paid trial Can follow your test plan and deliver 3–5 structured bug reports Availability 10–15 hrs/week 2–3 hrs daily overlap with US Eastern time I’m ready to help ensure stable, production-ready releases each sprint. Regards, Harpreet Singh
$8 USD in 50 days
2.3
2.3

As a skilled Manual QA Tester with over 2 years of experience, I am well-prepared to take on the challenges of your Voi
$8 USD in 40 days
2.1
2.1

Hi, this is Kris from McKinney, Texas, I've reviewed your project requirements and understand that you are in need of a meticulous and detail-oriented QA tester to validate each release of your voice-AI SaaS portal before it reaches customers. The key challenge lies in ensuring that all features work seamlessly and that regressions are promptly identified and addressed. My approach to completing this project involves diligently following written test plans for each release, conducting end-to-end testing of the operator portal, and making real test phone calls to validate voice flows and call transfers. Additionally, I will write thorough bug reports with clear repro steps and track findings in a shared sheet or issue tracker. A few additional questions: Q1: Are there specific areas or functionalities within the portal that have been particularly prone to issues in past releases? Q2: How do you currently handle and prioritize bug fixes identified during QA testing? Q3: Will there be opportunities for collaboration with the development team to discuss and address any technical challenges encountered during testing? Best regards, Kris Kramer
$12 USD in 40 days
2.2
2.2

Hi there ✌️, I’m a detail-focused QA engineer with 4+ years testing SaaS, APIs and real-time AI agent apps using Chrome DevTools & Postman. Sample bug report: “Agent booking flow returns 500 after valid input; repro: login → create agent → submit form; expected confirmation, actual server error, console shows null payload.” Tricky bug: caught a race condition where call status updated correctly in UI but backend webhook failed silently due to async queue delay. Yes, I can make outbound test calls to US numbers for live voice validation. Time overlap: I can reliably cover 3–5 hours daily aligned with US Eastern business hours. I can work full time 40+ hours a week. I look forward to speaking with you. Regards,
$12 USD in 40 days
2.0
2.0

As a Manual QA Tester for over 12 years, I am more than qualified for the role you're offering. I have extensive experience in testing web applications and have a keen eye for details. Not only will I rigorously validate every release according to the sprint cadence, but I will also thoroughly test every feature of your multi-tenant operator console to ensure they work flawlessly. Moreover, my proficiency with Chrome DevTools, Postman, and basic API testing will facilitate efficient and comprehensive assessment of your platform's functionality. I'm even comfortable making outbound phone calls; this means I can promptly verify that voice flows, DTMF routing, and call transfers function without any glitches. Having worked on several projects from scratch for Enterprise Clients at Freelancer, I am well-acquainted with the importance of clear and concise bug reports. Combining this with my solid command of written English, rest assured that every issue found during testing will be documented thoroughly with reproducible steps. Lastly, being committed to delivering top-tier software solutions in time and on-budget, I assure you that working with me means no compromise on quality or deadlines. Given the opportunity, I'll leverage my strong work ethic, technical proficiency along my availability overlap into US Eastern business hours to ensure a seamless experience for your clients on your AI SaaS Portal. Let's build something great together!
$12 USD in 15 days
2.1
2.1

parlin, United States
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