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Hiring: Lead QA Automation Engineer – IVR / Contact Center (Remote) Key Skill: Hammer Automation (Mandatory) ***If you have strong IVR testing and Hammer experience, we would like to hear from you***** We are looking for an experienced QA Automation Engineer with strong skills in IVR testing and Hammer [login to view URL] to connect with one person and connect with him daily helping work Requirements min 5+ years of experience in IVR / Contact Center testing Strong hands-on experience with Hammer (must-have) Experience with Genesys Cloud or similar platforms Manual and Automation Testing experience API Testing (Postman / Rest Assured) SQL for database validation Experience with Azure DevOps / Jira Knowledge of Agile/Scrum methodology Must be willing to coordinate and work closely with another team member for daily support and knowledge sharing Responsibilities Develop and maintain Hammer automation scripts Perform end-to-end IVR testing Execute manual and regression testing Validate call flows and backend data Report and analyze defects Support production testing and urgent issues Connect daily with team members and provide guidance Work independently as a QA lead Work Details Working Time: 5–6 hours per day (US timings) Job Type: Freelance / Contract / Remote Salary: ₹60,000 – ₹80,000 per month (Can be increased based on performance)
Projekt-ID: 40213727
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17 freelancere byder i gennemsnit ₹68.453 INR på dette job

I’m a hands-on QA Automation Engineer with over 5 years of experience working on IVR and contact center systems. Most of my recent work has focused on Hammer automation, where I’ve built and maintained scripts to test complex call flows, validate IVR logic, and support regression and production testing. I’ve worked with platforms like Genesys Cloud, and I’m comfortable switching between automation and manual testing when needed. Alongside IVR testing, I regularly handle API validation (Postman / Rest Assured), SQL checks for backend data, and defect tracking in Jira / Azure DevOps. I’ve spent a lot of time collaborating closely with developers and other QA engineers, including daily syncs to troubleshoot issues and share knowledge. I’m used to taking ownership of testing activities, supporting urgent production issues, and keeping things moving in an Agile/Scrum setup. I can work 5–6 hours per day on US timings, and I’m looking for a long-term freelance or contract role where I can contribute consistently and grow with the team.
₹70.000 INR på 7 dage
4,8
4,8

Hello, I have 14+ years of QA experience with strong hands-on expertise in IVR / Contact Center testing and Hammer Automation. My skills include: Hammer automation scripting End-to-end IVR testing Genesys Cloud experience API testing (Postman/Rest Assured) SQL validation Azure DevOps & Jira Agile/Scrum I can work 5–6 hours daily in US timings and support daily collaboration as a QA Lead. Ready to start immediately. Regards, Nirav Panchal
₹70.000 INR på 7 dage
4,3
4,3

Dear Prudhvi G., I am a seasoned QA Automation Engineer with expertise in IVR testing and Hammer automation, making me an ideal fit for your Lead QA Automation Engineer role. With over 5 years of experience in IVR / Contact Center testing, strong proficiency in Hammer, and a track record of API testing, SQL database validation, and Agile methodology, I am well-equipped to excel in this position. My approach involves developing and maintaining Hammer automation scripts, executing end-to-end IVR testing, and providing valuable insights for call flows and backend data validation. I guarantee reliable delivery, effective communication, and a solution-focused mindset to ensure project success. I am keen to discuss how my skills can contribute to your project further. Best regards,
₹70.000 INR på 7 dage
3,0
3,0

As an experienced software developer and tester, I'm confident that my skills perfectly align with your project requirements. With over five years in the field, I have a comprehensive understanding of functional and automation testing for web and mobile applications. Moreover, my experience with Hammer Automation, Genesys Cloud, Azure DevOps, and more make me well-versed in the IVR/Contact Center domain. Throughout my career, I've not only created test cases but also successfully planned and executed test suites to identify any potential issues – an ability I believe would be extremely relevant for your project. Notably, my expertise extends to the creation of complete automation systems for both mobile and web application projects. In addition to these technical skills, my proficiency in Scrum methodology and experience leading teams make me a suitable choice for coordinating daily with other team members, being available for ongoing support and knowledge sharing sessions. Lastly, being a skilled communicator, I can ensure smooth collaboration despite being remote. Trust me with your IVR QA operations and I promise to deliver beyond expectations.
₹70.000 INR på 7 dage
3,6
3,6

I propose to utilize my strong hands-on experience with Hammer automation to develop and maintain scripts, perform end-to-end IVR testing, and execute manual and regression testing, ensuring high-quality deliverables within the proposed 5-6 hours daily schedule and ₹60,000 – ₹80,000 per month budget. Waiting for your response in chat! Best Regards.
₹70.000 INR på 3 dage
2,7
2,7

Hi, there. I’m confident that I can deliver this project to a high standard. I take the time to carefully review each client’s requirements and ensure I fully understand the scope before submitting a proposal. I do not rely on automated tools during the bidding process, as I believe every project deserves a thoughtful and tailored approach. I have solid experience in this area and would be happy to discuss the project in more detail to better understand your goals and expectations. I am available to start immediately and committed to delivering results on time. I look forward to the opportunity to work with you. Thank you for your time. Boris
₹60.000 INR på 90 dage
2,0
2,0

Hello Prudhvi, I am Jayabrata Bhaduri, a seasoned Automation Engineer with over 10 years of experience in QA Automation. I have successfully implemented automation solutions in various projects, ensuring efficient and reliable testing processes. I understand the requirements for the Lead QA Automation Engineer position, specifically the need for strong IVR testing and Hammer automation skills. I am well-versed in Hammer automation and have extensive experience in IVR and Contact Center testing. I am proficient in API testing using tools like Postman and Rest Assured, and have worked with platforms like Genesys Cloud. Let's discuss how I can contribute to your project in more detail. Please connect with me through chat for a further discussion. Regards, Jayabrata Bhaduri
₹70.000 INR på 7 dage
2,0
2,0

Hi, I understand your requirements. As an experienced automation expert heavily focused on IVR testing, my skillset aligns perfectly with your project requirements. With over 5 years of experience in IVR/Contact Center testing coupled with a strong command over Hammer, I have successfully developed and maintained automation scripts, performed end-to-end IVR testing, and executed manual and regression testing just as your project demands. My proficiency with API Testing using Postman and SQL for database validation further enhances the value I bring to the table. Moreover, having prior experience with Genesys Cloud and similar platforms along with a deep understanding of tools such as Azure DevOps and Jira gives me an added edge in delivering innovative solutions while adhering to agreed-upon timelines. Embracing Agile/Scrum methodologies, collaborating efficiently with teams, providing timely guidance, and supporting production testing are skills I've honed over the course of my experience - skills that would be invaluable in ensuring seamless operations for your systems. Let's have a chat Warm regards usama Ansari
₹70.000 INR på 7 dage
2,1
2,1

I’m a QA Automation Engineer with 10+ years of experience in software testing, specializing in automation, API testing, backend validation, and test strategy across complex, production-grade systems. While my direct exposure to IVR and Hammer automation is limited, I bring deep expertise in building scalable automation frameworks, understanding end-to-end system behavior, and quickly mastering new tools and domains. I have strong hands-on experience with automation testing, API validation (Postman/RESTAssured), SQL-based data verification, Agile/Scrum workflows, and defect analysis using Jira/Azure DevOps. I’ve frequently worked as a QA lead, collaborating closely with developers and stakeholders, supporting production issues, and owning quality end to end. Given my background and adaptability, I’m confident in quickly ramping up on IVR flows, contact center platforms, and Hammer-based automation, especially while working closely with an experienced team member as mentioned. I’m proactive, dependable, and comfortable connecting daily to ensure smooth delivery and knowledge sharing. I’m looking for a long-term engagement where I can contribute immediately and grow into the IVR/Hammer stack while delivering professional, high-quality QA services. Looking forward to discussing further. Best regards, Usman Kokab
₹70.000 INR på 22 dage
2,0
2,0

Hey, sourcing a Hammer-savvy IVR QA Lead for Genesys Cloud is SolutionzHere’s specialty. We’ve staffed 5+ yr pros for contact center testing projects with daily mentoring. Your ₹60K–80K/mo fits well; we propose ₹80K/mo for immediate placement (first milestone: candidate shortlist + interview in 7 days), 5–6 hr US shifts. Can scale based on perf. One question: preferred candidate location and notice period max?
₹80.000 INR på 20 dage
1,6
1,6

⭐Hello [ClientFirstName], I’m ready to assist you right away!⭐ I believe I’d be a great fit for your project since I have over 7 years of experience in IVR / Contact Center testing. My expertise in Hammer automation and IVR testing align perfectly with your requirements, ensuring high-quality deliverables within timelines and budget constraints. With a strong background in API testing, SQL for database validation, and knowledge of Agile/Scrum methodology, I am well-equipped to handle the challenges of this project. If you have any questions, would like to discuss the project in more detail, or would like to know how I can help, we can schedule a meeting. Thank you. Maxim
₹60.000 INR på 4 dage
0,0
0,0

With 7 years of experience in the QA automation field, I am the best fit to complete this project. I have relevant skills in IVR testing and Hammer automation, making me well-equipped to tackle the requirements mentioned. **How I will complete this project:** - Develop and maintain Hammer automation scripts - Perform end-to-end IVR testing - Execute manual and regression testing - Validate call flows and backend data - Report and analyze defects - Support production testing and urgent issues - Connect daily with team members and provide guidance - Work independently as a QA lead **Tech stack I will use:** - Hammer Automation - Genesys Cloud or similar platforms - Postman / Rest Assured for API Testing - SQL for database validation - Azure DevOps / Jira for project management - Agile/Scrum methodology for development I have worked on similar solutions in the past, giving me the expertise needed to deliver top-notch results for this project. My experience with IVR testing and Hammer automation will ensure a smooth and successful completion of the tasks at hand. I am confident that my skills and experience make me the ideal candidate for this role. I am committed to delivering high-quality work and exceeding expectations. Let's discuss how I can contribute to the success of this project.
₹66.000 INR på 7 dage
0,0
0,0

Hey , I just finished reading the job description and I see you are looking for someone experienced in Test Automation, Automation, VoIP and Scrum. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Salik.
₹60.000 INR på 2 dage
0,0
0,0

Hi there, I’m excited to apply for the Lead QA Automation Engineer position focused on IVR testing. With over 5 years of hands-on experience, particularly with Hammer automation, I am confident in my ability to enhance the quality of your IVR systems. I have successfully developed and maintained automation scripts, ensuring the reliability of call flows and backend validations using tools like SQL and Postman. My experience aligns with your needs, as I've worked with Genesys Cloud and followed Agile methodologies, collaborating effectively with teammates to deliver high-quality results. I am eager to connect daily with your team to share insights and support project goals. Let’s discuss how I can contribute to your project's success!
₹77.700 INR på 2 dage
0,0
0,0

As a seasoned Software Test Engineer, I immediately recognized a compatibility between my profile and your project requirements. I have over 5 years of experience in IVR and Contact Center Testing, which includes the exact Hammer Automation skills you’re looking for. I’ve successfully developed and maintained Hammer automation scripts for clients in the past, ensuring that their systems are running smoothly and efficiently. With respect to your IVR system, I understand the criticality of having precise call flows and accurate backend data, in which I specialize in verifying. The tools I utilize, such as Jira and Azure DevOps have the capability to track bugs with great efficacy as well. Moreover, my skillsets extend further into Manual and Automation Testing (Selenium), API testing (Postman / Rest Assured), SQL for database validations and knowledge of Agile/Scrum methodology which aligns with additional areas mentioned in your project description to ensure thorough testing To summarize, hiring me as your IVR QA Engineer would mean bringing onboard a highly skilled professional who values quality, timeliness, and open communication. Thank you for considering my application; I look forward to discussing this opportunity with you further.
₹70.000 INR på 7 dage
0,0
0,0

Irving, United States
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