We need a Customer Support software so that our customer support people can log in the complaint online and we can keep an eye on each [url removed, login to view] the same time the Complaint ticket should be generated and sent through SMS and Email to the customer. Any new registration of our product also should be registered online and we can maintain customers data so that if they call in future we can know who is calling and what product he has,which date is purchased,etc,etc.
2 freelancers are bidding on average $225 for this job
Your requirement can be achieved on salesforce.com. I am [url removed, login to view] certfied(DEV 401 and ADM 201) professoional and will be able to get your work done. Let us get connected for further steps.