Technical Writer for Help Desk/Support Process and User Guide Documentation

$15-25 USD / hour

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cirka 4 år siden

$15-25 USD / hour

I am in need of documentation assistance for our IT Help Desk processes. Immediate need is for 4-5 common, repeatable troubleshooting processes. The goal is to provide a runbook of common issues and solutions to our answering service for after hours support. Due to the nature of the work, I believe a local resource is needed, as we'll need face-to-face/in-person interviews with subject matter experts to walk through processes. After that, working on content remotely is expected. With that - ideally looking for writers in the Portland, OR metro area. Our office is located in Vancouver, WA.

Projekt-ID: 23600812

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6 forslag

Aktiv 4 år siden

Lokation: Portland, United States

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6 freelancere byder i gennemsnit $19 USD/time på dette job

@assignsolver

Hi Dear... I have read and understood all your initial requirements, and I feel, I would be the best choice for this project, I have more than 10 years of working experience in the industry. I am producing quality content for my clients including; ARTICLE WRITING, ESSAY WRITING, RESEARCH PAPERS. I can provide you 100% quality even in a short period. I can assure you, "You will hire me again and again after getting my first service". Waiting for your message.!!

$15 USD på 1 dag

4,8

(897 anmeldelser)

7,6

@HelpingHut

Welcome to HelpingHut, Here you can find all the solutions related to your tasks. I have huge amount of experience in the field of writing. As a writer, my aim is to generate unique content as per client’s requirements. I can deliver your work within your given deadline and budget. Please give me a chance. I PROMISE you, I will not let you down.

$15 USD på 1 dag

4,9

(519 anmeldelser)

6,9

@hajarjob91

I M READY FOR YOUR REQUEST MOTIVATED TALENTED HAVE A GOOD ABILITY TO EXPRESS NICE COMMERCIAL PROFIL GOT IT WHILE MY BANK WORK EXPERIENCE

$20 USD på 40 dage

0,0

(0 anmeldelser)

0,0

@transplantag21

Give the necessary information and I will make it easy to understand for help desk rep and customer.

$24 USD på 25 dage

0,0

(0 anmeldelser)

0,0

@Majorxtreme1

I have a Masters Degree in Education and wrote the curriculum for the college courses I taught. My training as a UX Designer, along with my time at Apple as a technical software online support person, further makes me a great candidate. You can view some of my writing and work on my wife's UX Designer portfolio ([!]). Just tell me what you need and I'll get it done. Portland is my home so I can start working immediately. I look forward to hearing from you.

$22 USD på 40 dage