I can work with you long term to fix any issues going forward. Would love to work with you! a little background info about myself and skillset. I use to work for Ministry of health, in the I.T department, as an I.T tecFlere
normally, to solve your issue, you don't need a computer technician in your house.
I can explain you how to do it via video-chat (Skype) and you can solve the problem in seconds or minutes, even you are not Flere